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Permanent
Hong Kong, Central and Western
Retail
Full - Time
19-Mar-2024

What you'll do:

 Commercial and Retail Excellence (70%)

  • Drive overall plans to reach commercial, brand and operational KPIs.
  • Identify and react on business opportunities and challenges to maximize selling opportunities in the region.
  • Drive point of sale field execution, follow-ups and controls.
  • Optimize retail excellence through store visits, managing assortments/ planograms, stock situations, activation of brand plans, etc.
  • Execute seamlessly on merchandising activities.
  • Support the Area Managers to strengthen client relationships.
  • Analyze the business, set action plans and follow up to maximize commercial opportunities.
  • Collaborate cross-functionally with L’Oréal teams to deliver on the corporate objectives.
  • Ensure compliance to L’Oréal standards and brand DNA.

 

Education and Consumer Experience (30%)

  • Recruit Beauty Advisors to represent the brands at the POS counters.
  • Coach the beauty advisors during regular field visits. Leads by example and seeks ways to grow each of their business.
  • Plan and monitor relevant incentives for Beauty Advisors in the region.
  • Support Retail & Education bi-annual trainings.
  • Support pre-event and market visit preparations in the region.

 

Who we are looking for:

  • Degree holder with business qualifications or equivalent
  • Minimum 5 years working experience in commercial and retail management roles
  • Experience in working in a multi-national, fast-paced, evolving environment with multiple stakeholders
  • Good understanding of the Beauty or FMCG industry
  • Strong commercial acumen, communication, influencing and negotiating skills
  • Strong understanding of the Hong Kong and Macau markets
  • Ability to execute well on tight timelines
  • Fluent in Cantonese/ Mandarin and English

 

Personal and behavioral skills

  • Well organized, detail-oriented and able to work independently on objectives.
  • Self-driven with a can-do mindset that can deal with ambiguity.
  • Excellent communication, negotiation, and influencing skills is a strong plus.
  • Resilient team player and able to communicate with internal stakeholders at operational and senior levels.
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