What you'll do:

 Commercial and Retail Excellence (70%)

• Drive overall plans to reach commercial, brand and operational KPIs.
• Identify and react on business opportunities and challenges to maximize selling opportunities in the region.
• Drive point of sale field execution, follow-ups and controls.
• Optimize retail excellence through store visits, managing assortments/ planograms, stock situations, activation of brand plans, etc.
• Execute seamlessly on merchandising activities.
• Support the Area Managers to strengthen client relationships.
• Analyze the business, set action plans and follow up to maximize commercial opportunities.
• Collaborate cross-functionally with L’Oréal teams to deliver on the corporate objectives.
• Ensure compliance to L’Oréal standards and brand DNA.

Education and Consumer Experience (30%)

• Recruit Beauty Advisors to represent the brands at the POS counters.
• Coach the beauty advisors during regular field visits. Leads by example and seeks ways to grow each of their business.
• Plan and monitor relevant incentives for Beauty Advisors in the region.
• Support Retail & Education bi-annual trainings.
• Support pre-event and market visit preparations in the region.

Who we are looking for:

• Degree holder with business qualifications or equivalent
• Minimum 5 years working experience in commercial and retail management roles
• Experience in working in a multi-national, fast-paced, evolving environment with multiple stakeholders
• Good understanding of the Beauty or FMCG industry
• Strong commercial acumen, communication, influencing and negotiating skills
• Strong understanding of the Hong Kong and Macau markets
• Ability to execute well on tight timelines
• Fluent in Cantonese/ Mandarin and English

Personal and behavioral skills

• Well organized, detail-oriented and able to work independently on objectives.
• Self-driven with a can-do mindset that can deal with ambiguity.
• Excellent communication, negotiation, and influencing skills is a strong plus.
• Resilient team player and able to communicate with internal stakeholders at operational and senior levels.