Job Title: Senior Manager – Physical Flows

Division:              Consumer Products Division

Location:             North Little Rock AR, Distribution Center

Reports To:        Director – Physical Flows

Shift:                     OFF- Shift (4pm- 12pm) 

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain. Come join our dynamic team!

What You Will Learn:

The Picking Operations Sr Manager is responsible for the overall management and performance of the facility including office and warehouse operations, customer relations, information technology, quality, and security. In addition, this role is accountable for achieving company objectives and productivity standards, maintaining budget objectives and overall responsibility of managing/leading staff.

Job Duties:

Operations:

• Develop and direct all staff to ensure the efficient and cost-effective operation and utilization of the facility
• Oversee all distribution services including receiving, storing, shipping, order fulfillment and handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met
• Oversee job assignments and labor schedules.
• Plan long-range labor needs based on sales forecasts and input from management
• Focus on continuous improvement and make recommendations to senior management on programs to improve operations
• Develop a space utilization plan to meet prescribed cost and service standards
• Monitor the space layout plan to ensure it continues to meet company standards
• Develop and implement an effective product locator system and update as necessary. 
• Perform special projects/tasks as assigned

Labor Management:

• Responsible to hire, train/develop, motivate, discipline, and terminate staff 
• Direct the operations of warehouse staff to achieve prescribed objectives
• Develop and maintain a productive work team by creating programs for hiring, training, and professional development
• Match the skill and background of personnel to the work required.
• Apply sound communication and motivational techniques, create programs to supervise, counsel and discipline associates
• Ensure consistent guidelines are used for performance evaluation system for recommending promotions, wage increases and terminations

Equipment/Safety:

• Ensure that procedures are in place for the efficient operation and utilization of all warehouse equipment
• Direct programs to ensure the safety of all personnel, equipment, and property
• Provide safety instruction to personnel as needed
• Report all work-related injuries immediately
• Provide immediate medical attention to injured employees as necessary
• Ensure compliance with appropriate government regulations

Quality:

• Ensure standards are met and report quality variances

Relationships - Customers:

• Continually maintain a professional and courteous relationship with all internal/external customers
• Audit operation to ensure service standards are being met
• Meet with customers to discuss performance against KPIs
• Establish customer relations training programs for all front-line personnel

Inventory Management:

• Ensure current and accurate inventory control for all products

Information Technology:

• Ensure the creation of the necessary warehouse information systems to meet company objectives and facilitate the efficient operations of the warehouse
• Ensure that necessary warehouse computer software and hardware are provided
• Remain knowledgeable regarding changes in hardware and software technology

Security:

• Ensure the security of the facility, its environment, employees, and contents
• Conduct regular instruction in good security practices

What We Are Looking For:

Required Qualifications:

• College degree required.
• Five to Seven years of experience in a distribution environment. 
• Strong Project Management Skills. 
• Excellent analytical Skills. 
• Proficiency in Excel, Word, and PowerPoint.
• A comprehensive knowledge of warehouse operations is necessary.  A broad range of management skills is required with particular emphasis on leadership, supervision, motivation, communication, and planning.
• Experience in a global organization.
• Obtain L’Oreal forklift certification

Preferred Qualifications:

• College degree in a Supply Chain Discipline
• Successful Experience in People Leadership and Development

What’s In It for You:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs 

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
 

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. 

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.