EDUCATION AND BUSINESS PARTNER - 6 month Fixed Term Contract

Location: Guildford

Grade 4

A DAY IN THE LIFE

• Delivering exceptional face to face and digital education sessions, that support the technical skillset and growth of the salons business. 
• Act as edumerical, blending education sessions with a commercial mindset, implanting business plans that grow usage + ISMS, and carry out regular business reviews to support the clients goals, and providing solutions. 
• Identify opportunities for increasing business through gap analysis, and showcase NPD with a growth mindset. 
• Implement annual education plans for all accounts to support the highest level of expertise in salon when recommended services and haircare. 
• Work towards singular and collectively education target reach for events, webinars, and course occupancies, as well actively taking part in projects to widen your skillset. 
• Work collaboratively with your education manager to ensure education activity supports commercial outputs. 
• Create a 360 approach to pro advocacy to increase customer + consumer awareness 
• Work strategically with both education and commercial managers to actively conquest new business  

KEY ROLE ACCOUNTABILITIES

• Achieve salon growth by conducting salon needs assessment for education and business growth for all accounts, identifying ISMS and gap analysis, as well as NPD opportunities for your area 
• Conduct up to x4 3 hour technical hands on sessions per year, per salon.  
• Collaboratively work to implement NPD education launch plans with your managers for your area, ensuring 100% distribution once approved. 
• Implement a salon contact strategy with a blend of face to face/ virtual meetings to ensure fast go to market strategy + effectively journey planning. 
•  Pro- actively embed a multi-brand strategy on all approved social media platforms and in line with L’Oreal social media policy 
• Create a seamless pre and post learning strategy to engage all customers with Access, ensuring registration and engagement to the 24/7 on-line education platform. 
• Drive maximum occupancy for all national account courses, clinics, events and online activities. 
• Establish the colour, treatment and retail objectives of the account set for your territory. Qualifications, knowledge and experience required 

WHO YOU ARE

• A NVQ level 3 as a minimum qualification and experience of teaching, educating and coaching or assessing hairdressers in a field role. 
• Extensive knowledge and experience of colour, and colour application is absolute essential requirement. 
• Experience of building relationships with clients and stakeholders. 
• Commercially astute and understands the importance of selling: you must be good with figures. 
• A great communicator, able to give and receive feedback with a positive attitude, always being approachable and keeps communication flowing at all levels, being transparent and up to date. 
• A solutions orientated mindset with the ability to work accurarely at pace and manage abmbiguity in an ever changing and demanding environment. 
• Strong planning and organizational skills- with ability to appropriately re-prioritise and change as required to meet deadlines. 
• Is risk aware and builds contingency into plans.