Unleash Your Potential at L'Oréal's Beauty Tech!
Who Are We?
For 115 years, L’Oréal, the world’s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world.
For more than a century, L’Oréal has devoted itself solely to one business: Beauty. Present in 150 countries across five continents and with €42 billion consolidated sales, L'Oréal is the global industry leader. With 37 global beauty brands across four divisions, L’Oréal offers beauty for each covering all beauty categories and catering to all beauty desires. With the acquisition of the Australian brand Aēsop in 2023, the Group continues to expand its portfolio through targeted acquisitions as part of its drive to create the future of beauty.
Today, L’Oréal includes more than 2,000 tech professionals and is constantly growing. Beauty Tech is changing the game and leading the shift towards new consumer realities and a digital disruption. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future.
Beauty Tech is how we know our consumers intimately, augmenting their beauty journeys with unparalleled diverse and sustainable experiences. Beauty Tech equips the Group with the key assets it needs to conquer this new world, where Tech has become strategic. With this ambition, L’Oréal continues to recruit diverse, innovative, skilled and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DevOps, Applications and Infrastructure.
A Day in the Life of an Endpoint Engineer!
Ensure the development and performance of the Modern Workplace - EndPoint solutions, and deliver value to the customer throughout their life cycle
In this role, You will..
Be responsible for the following:
- End-to-end management follow-up.
- Process definition update
- Grouping of sensitive release changes
- Monitoring of new changes
- Understanding of needs
- Communication with vendors and partner piloting
- Optimize the system / technology development and performance taking proactive action to ensure stable and secure application and infrastructures to avoid potential service disruption
- Define and manage the support services and supervise its functioning within the defined standards (define and review KPIs, metrics and SLAs and oversee performance)
- Coordinate the different experts needed in order to deal with incidents from level 2 and 3
- Manage escalations, crises and exceptional situations and define the emergency action plans
- Participate in the selection of external suppliers as well as the outsourced services contracted
- Develop and maintain effective relationships and communication with internal users and/or external suppliers understanding and managing vendor contracts (Technical, business and Legal aspects)
- Produce documents and templates describing products, services, components to establish compliance with relevant documentation requirement; ensure they are valid and up to date and that functions and features are documented in an appropriate way
What are we looking for?
- Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.
- Strong functional knowledge on Microsoft EndPoint solutions
- 5+ years of experience in IT : Windows 11 SAC LTSC /Intune / SCCM / Tanium / MAC / Mobile Devices
- Professional Competencies & skills
- Ability to work effectively with people in different zones/cultures
- Proven ability to lead, motivate and develop teams
- Strong organization and communication skills
- Able to manage multiple priorities and projects simultaneously
- Analytical mindset, able to resolve conflicts and make decisions under pressure
- Comfortable working in fast-paced, dynamic and international environment
- Commitment to delivering high-quality , reliable and secure IT services
- Cybersecurity sensitivity
- High integrity and professionalism
- Fluency in English
- Working during CET times
What’s In It for You?
- Working with cutting edge Technology, empowering employees with new age learning, global exposure, and opportunities to build future-ready careers.
- A flexible and modern workplace, enabling teams to perform at their best through a smart hybrid model that supports balance and autonomy. A 3 Day in Office, 2 Day Work from Home setup.
- Employee support at every life stage, with inclusive and progressive parental policies that help individuals and families thrive.
- Holistic wellbeing offerings - personalized health benefits and strong mental wellness support to ensure employees feel their best.
- Reward and Recognition opportunities, long-term incentives, and opportunities to share in L’Oréal’s collective success.
- L'Oreal is an Equal Opportunity Employer and takes pride in a diverse environment
Good to know: The Recruitment Process
- Interview with HR
- Technical Interview
- Interview with the hiring manager
We would love to find out more about you as a candidate and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.