Job Title: Manager – Visual Merchandising (Kiehl's) – LUXE Omni-Creative

Division: Luxury Products Division

Location: NY, 10 Hudson Yards

Reports To: AVP – Visual Merchandising

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani and Youth to the People.

What You Will Do:

The Manager – Visual Merchandising (Kiehl's) will lead design from concept through execution 2-D, 3-D & in-store visual presentations for in-store/ window displays, gondolas, in/outposts and events for the retail spaces that highlight product strategies, engage consumers, while maximizing traffic flow & sales opportunities.  They will be a part of a dynamic, creative environment that interacts with cross-functional partners including the global retail design team to ensure that Kiehl’s visual standards are continuously followed & elevated. They would be responsible creating & executing visual merchandising guidelines/ concepts, operational deliverables in the merchandising timeline, streamlining communication and processes throughout the merchandising development. This would include, but would not be limited to, the following roles and responsibilities:   

Key Accountabilities:

• Secure perfect Visual merchandising execution in the following Distribution: Free Standing Stores, Department Stores, Specialty, Open Sell environments, as well as Internal & External retailer’s events.
• Acquire understanding of brand direction to ensure in-store execution is on brand.
• Conceptualize, Develop/Produce theatrical window, hallmark, and seasonal visual campaigns, ensuring best-in-class standards and brand elevation, adapting and tiering designs across varying store window configurations based on business priorities. 
• Work cross-functionally with US and Global Brand teams. This includes Store Design, Visual, Digital & Creative Operations, Marketing, O+O, Trade Marketing, Commercial, Finance, and Purchasing.
• Guidelines & Directives for execution excellence & elevated merchandising: Design Permanent and Seasonal VM guidelines: Planogram directives, Best Practices decks, and floor plans layouts, to be shared with internal partners and store teams.
• Manage, Update and Maintain permanent stores database, and ensure seamless roll out of New Launch/ seasonal hallmarks & holidays.
• Budget responsibility: forecast & update + allocation transparency, balancing brand and business initiatives and priorities.
• Travel to openings, installations, suppliers.
• Oversee documentation of all major installations: including coordinating professional photo/video shoots, managing schedules, and maintaining organized visual archives.

Required Competencies and Interpersonal Skills

• Understand retail design fundamentals; decodes brand identity, master products and market insights; follows trends and understands competition.
• Strives to deliver operational excellence; aligned with market specificities to ensure high standard of quality in POS material
• Ability to communicate clearly, and effectively across multiple departments; ability to accept creative input / feedback.
• Ability to work collaboratively in a strong team environment; contribute ideas, be persuasive/defend design solutions whilst remaining flexible and open to other’s points of view
• Confidently interacts with customers, peers, and cross functional teams
• Superior organizational skills: handle multiple projects, and ability to adjust to pressing priorities
• Strong technical and visual merchandising background
• Demonstrate agility and ability to quickly adapt in a fast-paced environment, while working independently and collaboratively, with a strong creative eye and elevated taste level.

What We Are Looking For:

Required Qualifications:

• Bachelor’s Degree in visual merchandising, fashion merchandising, exhibition design, fine arts, Interior Design, Architecture, visual communications or similar
• 2-4 Years of Experience in Visual Merchandising/Graphic Design 
• Sephora, Ulta, Specialty, and Department store retailer experience 
• Job Specific Experience/Skills  

What’s In It For You:

• Salary Range: $98,400 - $140,200
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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