Come join us at L’Oréal – the #1 beauty company in the world, spread across more than 150 markets worldwide! We've been leading the beauty industry for over 100 years, constantly evolving with the help of data, tech, innovation, and some serious science power.
Together, we tackle big challenges while making sure we stay highly committed to making the world more inclusive and a better place for everyone & our planet. So, let's team up and create the beauty industry of the future together!
Job Title: Sr. CMI Specialist
A DAY IN THE LIFE:
Drive growth by transforming complex consumer and market data into high-impact strategic business insights. Navigate and implement both qualitative and quantitative landscapes to influence business decisions and shape the future of beauty as a beauty-passionate expert.
CORE WORK ACTIVITIES
- Strategic Business Partnership: Act as a strategic consultant to internal stakeholders (Brands/Divisions). Identify business challenges and provide data-driven recommendations to guide top management’s decision-making.
- Holistic Insight Generation: Leverage various available data sources (e.g., consumer research, retail, and digital analytics) into cohesive insights to create a 360-degree view to understand the full consumer journey. Proactively identify new prospects and propose strategic approaches to effectively address key business questions.
- Research Excellence: Design and lead end-to-end consumer studies (U&A, Penetration study, Concept/Product testing, Brand health tracking, Shopper journey, Brand/Category deep-dive, etc) using innovative and agile methodologies while ensuring Group quality standards.
- Market & Trend Intelligence: Proactively detect emerging beauty trends, macroeconomic shifts, consumer behavioral changes, and competitive moves. Deliver actionable comprehensive reports (Trend report, Category report, Competitor watch, etc) that inspire innovation in collaboration with team members.
- Agency & Network Management: Drive and challenge research agencies to deliver "beyond-the-data" insights. Foster a collaborative network with external partners to stay at the forefront of research technology (AI tools, advanced analytics, etc).
- Data Storytelling: Translate "what" happened into "why" it happened and "what's next," delivering sharp and persuasive presentations to senior leadership.
PROFESSIONAL & TECHNICAL COMPETENCIES
- Consumer Centricity: Deep curiosity and empathy for consumer behavior and the psychological drivers behind beauty choices.
- Analytical Power: Proficiency in interpreting complex data sets; ability to "make numbers speak" and connect them to business KPIs.
- Strategic Thinking: Ability to see the big picture while maintaining attention to detail.
- Digital Savvy: Strong interest in digital ecosystems, social media trends, and new data intelligence tools.
- Impactful Communication: Strong storytelling skills and the ability to influence diverse audiences with clarity and conviction.
- Agility & Proactivity: Highly self-motivated and autonomous with the ability to thrive in a fast-paced, ever-changing environment.
WE ARE LOOKING FOR:
- Education: Bachelor's degree
- Years of experience: 6 – 8 years of experience
- Insights in Beauty trends and consumer-oriented mindset is a must
- Above 6 years of experience in Market Research or Consumer/Market Insights positions is preferred
- Proven track record in both qualitative and quantitative research is preferred
- Experience in Beauty and FMCG related industry is preferred
- Fluent in both Korean English (Professional level for reporting and presentation)
- Advanced proficiency in Excel, PowerPoint, and any of data visualization tools
WE ARE ENGAGED & COMMITTED:
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.
The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.
We are proud to be an equal opportunity employer.
(*Please attach your updated Eng. resume when you apply.)