Hello, we’re L’Oréal,

We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

As a Digital Operations Intern, you'll play a key role in ensuring the smooth and efficient operation of our brand websites and digital marketing efforts. You'll work closely with the digital team, contributing to various projects and gaining valuable experience in web operations, consumer care, and media analytics. 

• Website Operations: You'll support website operations by managing tagging, tracking, and regularly updating content.
• Consumer Care: You'll assist in managing the consumer care process, coordinating with agencies, ensuring adherence to service level agreements (SLAs), and streamlining issue resolution.
• Media Dashboarding: You'll consolidate media reports, ensure data accuracy, and automate recurring reporting tasks using tools like Power BI.
• Performance Reporting: You'll create monthly media performance reports, providing clear insights and visualizations to stakeholders.

We Are Looking For

We're seeking a highly motivated and detail-oriented undergraduate student with a passion for digital marketing and a strong desire to make a real impact. You are a proactive individual who thrives in a fast-paced environment and is eager to take ownership of your projects. You possess:

• [Skill 1 from L'Oréal Skills Library – Web Content Management]
• [Skill 2 from L'Oréal Skills Library – Data Analysis]
• [Skill 3 from L'Oréal Skills Library – Reporting & Visualization]
• [Skill 4 from L'Oréal Skills Library – Customer Service/Support]
• [Skill 5 from L'Oréal Skills Library – Automation Tools (Power BI)]

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!). You'll have the opportunity to take ownership of projects, develop new skills, and contribute directly to L'Oréal's digital success.
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal. You'll be directly involved in key digital operations and contributing to the success of our brands.
• An environment where you can contribute to something bigger! You'll be working on projects that directly impact L'Oréal's online presence and customer experience.
• The opportunity to develop your digital operations skills and gain valuable experience in a dynamic, fast-paced corporate setting.

Who We Are

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.