Hello, we’re L’Oréal. We’re not just building brands; we’re shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading—this might be the opportunity you’ve been searching for.
A Day in the Life
Reporting into the Store Manager, you’ll act as 2IC to motivate and develop the Pacific Fair boutique team to deliver expert skincare consultations and drive sales growth. This role offers tangible responsibility and a clear path for growth within L’Oréal Luxe.
- Leadership & Development: lead by example, coach daily, run training sessions and support individual development plans.
- Customer Experience & Consultation: welcome customers, perform personalised skin consultations, recommend routines and manage complaint resolution.
- Commercial Execution: drive boutique performance through clienteling, promotions, KPI tracking and stock management.
- Operations & Brand Standards: ensure boutique presentation, compliance with processes and flawless execution of visual merchandising.
We Are Looking For
You’re a people-focused retail leader with strong commercial instincts, excellent communication and a love for skincare. Proven retail or luxury experience and a client-first mindset matter most.
- Customer Experience & Service Excellence
- Team Leadership & Coaching
- Skincare Product Knowledge & Consultation
- Retail Sales & Merchandising
- Clienteling & CRM
What’s In It For You
- A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
- Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
- A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference
About Kiehl’s
Kiehl's was founded as an old-world apothecary in New York's East Village over 150 years ago. Today, Kiehl's is dedicated to giving customers quality skin care and hair care products based on the most advanced science and utilizing unique, natural ingredients. Kiehl's brings New York cool to skincare in Australia and New Zealand. It is a dynamic and growing brand with endless opportunities to develop your career.
Since 1851, Kiehl's has been attracting consumers with uncompromising quality, the highest level of service and generosity. Today, present in more than 50 countries, with more than 1,000 stores, Kiehl's brings the spirit of New York City around the world, along with its family approach and high level of responsibility towards the community! Kiehl's is part of the L'Oréal group and one of the brands from the range of luxury products!
About L’Oréal Groupe, Australia and New Zealand
The L'Oréal Groupe in Australia & New Zealand is committed to reducing barriers caused by traditional working practices. Flexible work arrangements will be considered for this role. If you require adjustments or accommodations in our recruitment process or employment, please email [email protected] to speak with our Talent Acquisition representative.
We are an equal opportunity employer and encourage applications from people regardless of gender, ethnicity, religious beliefs, or disability. We are proud to be recognized as an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).
L'Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pays respect to their Elders past, present, and emerging.
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.