For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.  

At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team! 

We seek a highly motivated and experienced Digital Information Technology Business Analyst to bridge IT and business needs, focusing on data privacy-compliant technology solutions.  This role will analyze, design, and implement solutions, advocating for "privacy by design" in all digital initiatives to ensure regulatory compliance.  You will be the IT point person for data privacy and OneTrust questions, requests and initiatives. 

What you will do: 

• Requirements Gathering: Elicit, analyze, document, and validate business and data privacy compliance needs, translating them into clear functional and non-functional requirements. This includes stakeholder interviews and translating business needs into actionable technical requirements. 
• OneTrust Expertise: Become a OneTrust subject matter expert, leveraging your knowledge to analyze data privacy requests, define, and configure platform solutions. 
• Collaboration: Work closely with data privacy officers, business stakeholders and internal/external technology teams to ensure alignment on project requirements, data governance, and compliance. Effectively communicate technical concepts to technical and non-technical audiences, including communicating risks and project status to program leadership. 
• Solution Design: Develop detailed solution designs, process flows, data models, and user stories incorporating privacy best practices. Create and maintain comprehensive project documentation, including processes and templates. 
• Testing & QA: Participate in testing activities, developing test strategies, and managing test execution to ensure solutions meet requirements and privacy standards. Develop test cases focused on data privacy and security. 
• Data Analysis: Analyze data to understand trends, inform solution design, and support data-driven decisions. 

• Continuous Improvement: Actively seek opportunities to improve Data Privacy Team ways of working and documentation. Stay abreast of industry best practices and emerging technologies, particularly with the OneTrust platform. 

What we are looking for:  

• Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. 
• 5-10 years of relevant experience with a proven track record delivering privacy and identity data projects. Retail/e-commerce experience preferred. 
• Willingness to learn data privacy principles, regulations, and best practices (e.g., CCPA). 
• Strong analytical, problem-solving, and critical thinking skills.  
• Ability to work independently and proactively. 
• Excellent written and verbal communication, interpersonal, and collaboration skills. Ability to build strong relationships with diverse stakeholders. 
• Experience with OneTrust and ServiceNow preferred. 
• Strong organization and project coordination skills. 

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! 

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.