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Guangdong
Retail
Full - Time
09-Jan-2026

EBA客服专员（境外业务）


工作职责：  

1.通过品牌官方400热线或官网等方式为会员提供优质的咨询服务； 

2.负责欧莱雅集团旗下多个美妆品牌的会员权益问题咨询解答及处理； 

3.对新老客户进行电话回访，主动触达会员服务，收集客户声音，处理会员问题； 

4.通过下送工单记录会员问题，并跟进处理； 

5.完成上级领导交办的其他工作任务。


任职要求：

大专及以上；

同时具备流利的英语粤语普通话为必备的语言工具；

有较好的服务意识；

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