Position Title: Assistant Vice President, Claims Substantiation Americas, L'Oreal Research & Innovation

Location: Clark, New Jersey

Department: Safety, Regulatory, Claims & Microbiology (SRCM)

For more than hundred years, L’Oréal believes that beauty needs Science. In a world now transformed by digital technology and the emergence of new scientific domains, we are confident in our ability to turn these opportunities into major innovations, closely linked to the new consumer expectations all over the world. Science & Technology are allowing us to invent safe, trustable, sustainable & responsible beauty products and experiences that will change people’s lives.

L’Oréal Research & Innovation (R&I) has continuously invested upstream in its research with a high level of ambition. Our 4,100 L'Oréal R&I people are talented and highly skilled, located in major markets, working in a cooperative way, open to the world.

We are currently seeking a talented and innovative Assistant Vice President, Claims Substantiation Americas to join our Claims Substantiation Department located at our Clark, New Jersey facility for Research and Innovation. This role leads the Americas Claim Substantiation organization, responsible for developing and executing global strategies for beauty and medical products. This role ensures scientific validation of product claims and effective communication of benefits to consumers. The AVP manages claims substantiation teams in the U.S. and Brazil with strong collaboration with R&I, Marketing, and Legal departments. They also have responsibilities to leverage and coordinate claims capabilities in Canada and Mexico.

As an Assistant Vice President, Claims Substantiation Americas, your main responsibilities are:

• Develop the strategic vision of the Claims Substantiation department and implement action plans to improve interactions, service quality, and resource optimization.
• Manage, motivate, and inspire a team of highly skilled Claims professionals within the Americas Region, fostering a collaborative and high-performing work environment.
• Ensure the application and development of corporate guidance from Worldwide Claims Substantiation, including guidelines and processes.
• Liaise with the Legal Department on claims-related issues and partner with senior management to provide company responses and positions.
• Communicate and promote Claims Substantiation for the Americas to all stakeholders, ensuring alignment with brand positioning and marketing objectives.
• Critically evaluate scientific data to ensure claims are supported by credible evidence, collaborating closely with R&I partner teams.
• Accountable for the evaluation and validation of product claims for L’Oréal products, including claims-related launch responsibilities for domestic, regional, and international brands.
• Identify and analyze potential risks, providing alternate solutions and ensuring alignment on claims strategies with R&I, Marketing, Legal, and international teams.
• Lead, mentor, and develop a team of claims specialists, ensuring solid orientation for new employees and providing growth opportunities to achieve L’Oréal’s mission.
• Stay abreast of industry trends, changes, and best practices in claims substantiation and communication, implementing innovative approaches to enhance effectiveness.
• Lead the development and implementation of global claims strategies, ensuring alignment with brand positioning and marketing objectives.
• Partner with Product Development, Regulatory, Safety, Marketing, and Legal teams, as well as worldwide Claims and Country Scientific Directors, to ensure comprehensive claims substantiation and communication.

To Succeed In This Position, you have: 

• A completed Bachelor's Degree in Chemistry, Biochemistry, Chemical Engineering or related science is required. Masters or PhD preferred.
• 10+ years of progressive industry experience in claims substantiation is required.
• 5+ years of people management (direct reports) experience is required including leading, managing and developing high performing cross-functional and multi-cultural teams.
• Experience with product claims regulations and compliance in U.S. landscape is required
• Ability to develop a strategic vision with excellent communication (verbal and written) and interpersonal skills.
• Ability to analyze and summarize data and topics for key business target audiences.
• Aptitude for cross-disciplinary and network operations.
• Proven leader with a strong results orientation, positive “hands on” attitude and a sense of urgency to get things done with demonstrated grace and even temperament under pressure.
• The ability to be onsite, in the office as this is an essential function of the position (required)
• Authorization to work in the United States on a full-time, permanent, ongoing basis, without the need for legal sponsorship now or in the future (required).

What's In It For You: 

• Corporate Short Term Incentives (Corporate Profit Sharing Bonus, Individual Performance Bonus)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.