[L'OREAL Taiwan] Area Retail Manager (Couture Brands)

Key Job Accountabilities

Mission

Drive sales performance across sell-in and sell-out, while overseeing retail operations and workforce planning within the assigned area.

【Business & Retail Performance】

• Set sales targets, monitor performance, and identify opportunities to drive growth.
• Analyze business results and report progress to support decision-making.
• Partner with Marketing teams and external stakeholders to deliver effective retail initiatives.
• Monitor financial performance, inventory, returns, and retail execution.

【People Leadership】

• Lead and develop frontline teams through coaching and career support.
• Identify and nurture talent, assigning responsibilities based on individual strengths.
• Oversee retail staffing and employee turnover.

Professional & Technical Competencies

【Business Acumen & Analysis】

• Understand market, customer, and competitor dynamics.
• Interpret sales and consumer insights to identify opportunities and recommend actions.
• Apply sound commercial judgment to support business decisions.

【Retail & Customer Excellence】

• Understand retail operations and the drivers of sell-in and sell-out.
• Maintain high standards for customer experience and in-store brand presentation.
• Plan and manage retail activities in line with brand strategy.

【Collaboration & Execution】

• Communicate and negotiate effectively with internal and external stakeholders.
• Manage projects, priorities, and timelines across multiple teams.
• Ensure retail activities comply with company policies and procedures.

【People Leadership】

• Lead, motivate, and develop frontline teams.
• Support talent development and build a collaborative team environment.