New York, NY, New York
Retail
Full - Time
24-May-2022

Title: Manager, Digital Shelf - eCommerce Acceleration

Department: Ecommerce Acceleration, Chief Digital & Marketing Office (CDMO), L’Oréal USA

Location: New York, New York

Job Summary: This individual will support the Ecommerce Acceleration team on defining the strategic vision for winning the Digital Shelf, management and scaling of the PIM (product information management)/DAM (digital asset management) platforms and will have opportunities to support other L’Oréal USA strategic priorities focused on driving growth at key e-retailers. As the center of excellence enabling cross-divisional collaboration to drive continued ecommerce growth, this role will work closely with LUSA Divisions, Brands and other CDMO teams, as well as external vendors, to stand up new capabilities, create synergies and drive change management across the L’Oréal USA organization. This role requires knowledge in ecommerce and digital space, experience in beauty/CPG industry and/or in a digital strategy and transformation role previously. A successful candidate will have an entrepreneurial spirit, ability to manage stakeholder complexity across various teams, strong problem-solving skills with a can-do attitude and good influencing skills. Candidate must be a self-starter who can work well individually, at the same time, thrive in a more complex cross-divisional, cross-functional environment.

 

Responsibilities:

  • Drive innovation for LUSA Ecommerce business through digital content acceleration and change management
  • Recommend ecommerce content strategy based on data insights
  • Support strategic alignments across divisions to deliver best-in-class digital shelf strategy
  • Manager external vendor relationship to discover new use cases
  • Synthesize information from LUSA ecommerce channels (e.g., Amazon, e-retailers - ULTA, Target, Walmart, etc.) with a strategic lens on content, measurement, testing and PDP best practices
  • Influence retailers with strategic recommendations and contribute to strategy meetings
  • Support building strategy of the US PIM/DAM product roadmap and communication of new features to stakeholders
  • Support scaling of best practices from a division to other divisions
  • Build Community to ensure the success of internal ecommerce communities to unlock the power of L’Oréal’s expertise and scale
  • Deliver monthly newsletter distributed across the L’Oréal USA brands and C-Suite
  • Maintain relationship across LUSA divisions and provide use cases for new features
  • Showcase ability to create highly visible presentations capturing business value and platform case studies
  • Partner with product owners to ensure successful tool launch to the LUSA ecommerce community, e.g., Ratings & Reviews platform
  • Willingness to take on additional projects as ecommerce capabilities continue to evolve and develop

 

Position Requirements:

  • Bachelor’s degree in Business Administration, Marketing or another related field and interest in the beauty industry
  • 4+ years of experience in Ecommerce, Digital roles or strategy roles
  • 2+ years of digital consulting experience preferred
  • Knowledge and experience with Digital Shelf Analytics tools, digital asset management platforms (ie OpenText) and ecommerce syndication platforms (ie Salsify, Riversand)
  • Prior experience developing internal products used by marketing stakeholders preferred
  • Ability to interface with all levels of a complex, matrix organization across technical and non-technical functions
  • Ability to create new capabilities and explain strategy articulately to various stakeholders
  • Ability to clearly communicate Ecommerce concepts to an audience with a wide variation in Ecommerce experience
  • Proactive problem solving and ability to drive and adapt quickly
  • Exceptional oral, written, and interpersonal communication/presentation skills
  • Willingness to learn how to navigate complex digital tech stacks
  • Attention-to-detail skills
  • Strong program management skills
  • Strong analytical skills
  • Strong organization and follow-up skills
  • Ability to work independently within a rigorous deadline schedule
  • Advanced working knowledge of the Microsoft Office Suite, especially PowerPoint, Excel


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.
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