The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.

The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations. 

The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.

When beauty and tech collide, the impossible can happen!

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have a suitable opportunity in the L’Oréal Dermatological Beauty Division for the position of Head Modern Trade. In this role, you will be responsible for design and execution of the modern trade strategy for the division. You should have 8 to 10 years professional experience with 3 to 4 years in key account management within the FMCG industry. The location of the job will be our head office in Mumbai.

Key Responsibilities:

• Contribute to the business vision by sharing channel perspective, risks and opportunities in close working with the Commercial Director
• Build and achieve results on the channels/account groups in terms of turnover, market share, profits, consolidates, steers budget and P&L.
• Pilot the channel's negotiation and execution 
• Build the action plan to implement the division’s strategy at channel/group of account level while allocating resource accordingly
• Accuracy of the forecasts and adapting the plan when needed 
• Monitor a retailer-centric account planning process to reach as much alignment as possible with each client and design a retailer specific development plan. 
• Establish and nurture a strong network with key stakeholders at the retailer’s and facilitate good relations between L’Oréal and Retailers top managements.
• Develop efficient customer intelligence

Key Competencies:

MASTERS COMMERCE FUNDAMENTALS 

• Activates Business Drivers 
• Pursues turnover and profit optimization 
• Stays up to date with market, consumers& competitors 
• Builds on categories Shopper insight 

DEVELOPS CUSTOMER CENTRIC BUSINESS 

• Collects and connects comprehensive knowledge about the retailer/prescriber/Salon 
• Influences the retailer/prescriber/Salon 
• Builds retailers development plans 
• Manages intermediate agent relationships 
• Adapts brand distribution strategy 
• Collaborates across functions 

BUILDS SELLING PROPOSITION & NEGOTIATE 

• Builds Selling story 
• Sets negotiation priorities 
• Conducts Win-Win negotiation 
• Ensures compliance

MONITORS SELL IN & SELL OUT EXCELLENCE 

• Forecasts business with accuracy 
• Drives Point of Sales field execution 
• Follows-up & controls 
• Masters brand selling scenarios 

Key Relationships: 

• Internal Interactions: Marketing, Commercial, Education, Financial Control and Supply Chain
• Reports into the Commercial Director

Physical Demands (e.g. % travel):

L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other characteristic protected by law.