KEY JOB ACCOUNTABILITIES:
Develop, monitor and manage a retailer/customer account portfolio, in accordance with division strategy and brand affairs
Create an annual business plan taking into account the growth levers to achieve objectives (sell-in, sell-out, market share) and brand profitability within the account
Lead or participate in ongoing negotiations, working closely with other account partners.
Establish a partnership and a solid relationship with the account
Establish and implement the plan, including trade/events/merchandising/training
Measure & follow-up on the return on investment of actions and events
Take responsibility for the development of the account, including e-retail
Drive the performance of the retailer account (P&L)
Manage trade agreements, contracts and invoices associated with the brand
Prepare and lead retailer brand strategy meetings
Establish an annual development plan, including trade/training/and event activities
Monitor the profitability of actions and events
Support the development of the retail chain, including e-retail
Coordinate and "coach" all representatives of the retail chain
Exercise authority and influence in the field
Work closely with the other key account managers and business teams
Represent the retailer/internal client and coordinate all departments in this regard
Lead or participate in the negotiations with retailers/clients on key launches, space, location and stock
Establish and develop partnerships and strong relationships with the trade marketing
Prepare and conduct brands strategy meetings with the trade marketing
Co-ordinate with other internal departments on retailer/client activity (sales, supply chain, marketing, customer service, education, merchandising, legal department)
TECHNICAL, PROFESSIONAL COMPETENCIES REQUIRED:
Computer literacy on MSOffice – Advanced Excel proficiency MANDATORY
Solid administration & organizational skills
Solid Commercial understanding and sensitivity
Good negotiating skills
Sound communication skills (written & verbal), coupled with the effective ability to interact with people at all levels
Ability to work flexible hours to meet deadlines
Team player – support the team objectives / sales goals
Reliable, energetic, proactive, punctual & able to work independently
Operational SAP Knowledge
Demonstrated business understanding and ability to synthesize / analyse data and generate insights
3 years Key Account Management experience at national level, preferably
Results driven
Knowledge of market, customer expectations and brand(s)
Analytical skills
Mastering P&L account management
Strategic thinking skills
Sales ethics and sensitivity to legal issues and competition law
EDUCATION & EXPERIENCE
B Com or equivalent business degree
Working knowledge of products, market trends and consumers
Research data analysis
Knowledge of & in-store Retail Management experience
Previous people & process management experience advantageous
L'ORÉAL COMPETENCIES
Innovator
Strategist
People Developer
Integrator
Entrepreneur