Permanent
England
London
Creative Design
Full - Time
01-Oct-2024

Retail Design Manager - LUXE


I am a RETAIL DESIGN MANAGER, and I have a strong vision and ambition. I am proactive and self-driven, and I see challenges as opportunities. I strive for exceptional performance and always deliver excellent results. I have the ability to balance creativity and operational efficiency, and I am not afraid to challenge the status quo. I am skilled at motivating others and presenting my ideas effectively. I prioritise sustainability and work with agility to reduce complexity and achieve rapid results. I am resilient and always approach tasks with a sense of purpose and ownership. I manage my energy well to maintain a positive mindset and overcome obstacles. While I am confident in my abilities, I also recognise the importance of accepting limitations and stepping back when necessary. I excel at collaboration and building strong relationships with diverse individuals. I'm sensitive to beauty and appreciate the emotions it evokes. As a self-motivated learner, I am self-aware and open to new experiences. I embrace mistakes and past experiences as opportunities for growth, and I am not afraid to step out of my comfort zone. I am independent and take full responsibility for managing projects from start to finish with integrity. I collaborate closely with the VM team to deliver exceptional retail spaces for our brands. 

As RD manager, I will be the guardian of brand image and will guarantee the luxury execution in bricks for the brand/s I’m in charge of. I will also be the champion for retailers, serving as the point of contact for the operational aspects related to the rollout across the division.(ex. Boots)


KEY RESPONSIBILITIES: MASTER RETAIL DESIGN FUNDAMENTALS

  • Express and interpret the brand's image, values, and sense of purpose
  • Understand and incorporate the specificities of the market
  • Understand the customer path and rules of shopper experience
  • Lead designs effectively, considering the associated technical complexity


DESIGN CUSTOMER-CENTRIC RETAIL CONCEPTS

  • Enhance the brand's visual identity to create customer-centric retail concepts.
  • Create and design visual concepts that align with a consistent customer path, including O+O elements.
  • Ensure high-quality standards are met.


DELIVER OPERATIONAL IMPLEMENTATION WITH EXCELLENCE

  • Adapt the retail concept based on the distribution channel or customer profile.
  • Ensure technical and legal compliance during production
  • Effectively collaborate with internal and external stakeholders
  • Manage projects efficiently, adhering to timelines and budget, while aligning with the head of RD


ACT AS A BUSINESS DRIVER

  • Negotiate with retailers regarding implementation plans.


I REPORT INTO:

HEAD OF RETAIL DESIGN


MY CORE KPIS ARE:

  • Objective: Align installation timelines with the communicated timelines - Key Result: Achieve 100% adherence to the communicated installation timelines.
  • Objective: Deliver realistic designs in alignment with the brand codes and market needs - Key Result: Deliver the most relevant POS
  • Objective: Ensure effective management of capital expenditures (CAPEX. Key Result: Maintain a consistent and flat CAPEX management
  • Objective: Promote sustainability practices within the organization - Key Result: Achieve a sustainability score of 100% by implementing and maintaining sustainable initiatives.


MY DELIVERABLES/OUTCOMES ARE:

  • Deliver best-in-class installations 
  • Guarantee the respect of the brand guidelines
  • Guarantee the respect of budgets 
  • Champion sustainability


I HAVE IN-DEPTH KNOWLEDGE OF:

  • Proven experience and passion in luxury retail design.
  • Completed a bachelor's degree in a design-related field (architecture, interior design, product design, etc.).
  • Strong knowledge of design tools such as SketchUp and AutoCAD, as well as Microsoft programs.
  • Detail-oriented and systematic in approach.
  • Strong project management skills, able to handle multiple projects simultaneously.
  • Experience in a premium retail environment, understanding the customer journey, and demonstrating commercial and marketing fundamentals understanding.
  • Responsive and communicative
  • Effective communication skills.
  • Enthusiastic and innovative, willing to try out new ideas and processes.


WHAT WE OFFER

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!


WHO WE ARE

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. 

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.


HOW WE RECRUIT

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

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