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Information Systems
Full - Time


For more than a century, L’Oréal has devoted its energy, innovation and scientific excellence solely to one business: Beauty. A business rich in meaning, it enables all individuals to express their personalities, gain self-confidence and open up to others. Beauty is our language, a universal language.  Joining L’Oreal means joining our mission of offering women and men worldwide the best innovation by meeting the infinite diversity of beauty needs and desires all over the world. By acting as a real business partner for all our divisions, our IT Travel Retail contributes directly to the success of L'Oréal's entire brand portfolio : Lancôme, Yves-Saint Laurent, Biotherm, Kiehl’s, La Roche Posay, Vichy, Garnier, Maybelline New-York, Kerastase, Redken (…).

Missions :

The Project manager will focus on analyzing business needs, exploring new solutions and managing projects in an agile environment but also manage the maintenance of some existing applications.

Project Management 60% :

Be the Business Relationship manager for Business people

Analyze and Identify current Business processes to gain in simplicity & efficiency

Do some techno watch on innovative solutions that could help the Business

Lead Group projects new solution roll out

Manage the relationships with the Travel Retail Worldwide IT teams & Group IT teams

Implement project from needs gathering till user training and post go live support

Drive consultants on projects implementation

Share with its peer in Travel Retail APAC and Travel Retail America on projects, needs, good practices

Ensure the Secure by Design of our new applications

Application maintenance 40% :

Manage all incidents & demands managements on existing application scope (Salesforce, ServiceNow, Anaplan…)

Ensure the maintenance of our in store Digital Assets (Ipads management…)

Lead audits, licences reviews

Lead Local Domain review

Manage the relationships with the Travel Retail Worldwide IT teams & Group IT teams

Key Professional skills :

  • Fluent English (mandatory)
  • Understand Sales, Marketing, Digital, Operations Business context
  • Project management (Agile, V, hybrid…)
  • Strong problem solving, time management and organizational skills
  • Good communication and collaboration skills
  • Redaction of business needs, technical specifications, training documents
  • Is able to train users on new process or new applications 

Technical Skill Set:

  • Knowledge on Salesforce, Anaplan, PowerBI, Service Now, SharePoint
  • Knowledge on ERP SAP ECC, SAP BI or Hana is a plus
  • Understand technical infrastructure topics (API, Cloud based hosting, Interfaces management, batch management, …)
  • CyberSecurity management

More informations on the L’Oréal Group, let’s meet on our LinkedIn Page

Apply now to join the L’Oréal adventure !