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Newport Beach, CA
Full - Time

General Information

Job Title:              Account Planning Manager, National Accounts


Function:             Sales

FLSA status:       Exempt 

Division:              URBAN DECAY

Supervisor Title: Sr. Account Manager, National Accounts

Location:             833 W. 16th Street, Newport Beach, CA 92663

Job Summary:

Objective of this position is to have an individual who is responsible for the ensuring the correct merchandise availability and assortment by retailer/door and item for all points of distribution within the chain.  The goal is to ensure ownership of quality inventory by door which would improve retail sales, reduce RTVs and increase profitability. The Account Planning Manager is responsible for efficacious reporting which is to support the ongoing business needs for both the brand and the account.

Job Requirements:

-Bachelor’s degree and minimum 3-5 years in cosmetic or retail management

-Knowledge and awareness of beauty industry, market, and competitive trends

-Self motivated, results-oriented, creative thinker

-Good negotiation, communication, and organizational skills; analytical approach to identifying opportunities

-Ability to establish strong working relationship with buying groups

-Strong computer skills necessary (Specific Programs Used Frequently: Excel, PowerPoint, Outlook)

Judgment and Decision Making:

-Monitor purchase orders by being able to assess the needs of the account balanced with the needs of key business drivers.

-Moderate supervision required for this position

Essential Physical Requirements:

Financial Scope:

Annual Budget Responsibility                       T&E budget responsibility

Annual Revenue Responsibility:     Monthly and annual net forecasting responsibility (collaborating with the Sr. Account Manager) including newness dimensioning and damaged goods/old age return estimates.

Essential Duties and Responsibilities:

Tasks, Duties & Responsibilities

·       Responsible for the overall stock levels and ensuring availability of the appropriate product mix of stock in the stores by:

·       Ensuring proper setup of skus on account level using Product Information Management systems on the brand and account level.

·       Proactively monitoring and resolving low or out-of-stock conditions

·       Working closely with the account inventory analyst team to determine sku demand opportunities and sell-thru implications for additional stock or potential old age risks. (Review, analyze and project all product returns in partnership with the Sr. Account Manager)

·       Forecasting the appropriate flow of basics and assuring timely ordering

·       Analyzing and ordering the correct level of trend items, newness, and promotional sets by door

·       Working closely with inventory management and customer service to discern product availability implications to assess shipment risk and the need for demand planning interaction for future order needs.

·       Analyze, review, update and effectively communicate shipment projections reports on a weekly and monthly basis. (includes ongoing communication with Sr. Account Manager, Customer Service Analyst, and Brand Inventory Planning Team)

·       Participate in season planning and provide support as necessary

·       Compile all retail sales reports, including:

·       Daily, weekly, monthly retail sales reports

·       Competitive retail reports

·       Mix of business

·       Event Trackers

·       Ad-hoc projects as required:

·       Assist in the creation and planning for presentations supporting on-site & off-site management meetings and  retailer presentations

·       Process new store opening paperwork and communicate closed doors to the Sales Ops Team.

·       Align with Sales Ops & Sales Admin to ensure full representation of all doors and field team in SAP, SalesForce, Analytics Cube (Analyzer), and ROE.

·       Communicate and follow-up on all necessary business information from buying office to Sr. Account Manager, VP Sales, Sales Ops and Sales Admin Teams, and the Field Sales Team

·       Align with Finance and Sales Admin to ensure proper tracking of testers, damages, physical returns, coop, and MDs in LEAP, in collaboration with Sr. Account Manager.

Required Competencies:


1.   Acts/Leads with Human Sensitivity

Demonstrates respect, develops others, enriches team dynamics

2.  Interacts Effectively

Listens and communicates effectively, actively networks

3.  Manages Complexity

Reasons from multiple perspectives, makes decisions

4.  Achieves Results with Integrity

Conveys energy, focuses on results, acts with integrity

5.  Innovates

Shows curiosity, imagines creative solutions, promotes team creativity

6.  Demonstrates Entrepreneurship

Takes initiative, focuses on customers, improves business performance, develops a vision

7.  Displays Sensitivity to the “Métier” of L’Oreal

Focuses on quality, builds knowledge of the beauty business, understands beauty

Please note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.