Media Operations Manager
Drive the future of media at L'Oréal UKI as Media Operations Manager. Partnering directly with the Head of Media Integration, you'll support in shaping our media strategy and realise ambitious goals through best-in-class execution, collaborative agency management, and innovative media partnerships. This is a pivotal role within the UKI CDMO Media team with the opportunity to make a real impact on our brands while forging impactful relationships.
A DAY IN THE LIFE
• Media Partnership & Innovation: Lead the development and cultivation of strategic partnerships with key media owners/partners (META, TikTok, Snap, Amazon et al), driving innovation and maximizing ROI through Joint Business Plans (JBPs) and strategic value allocation, including proactive negotiation and value creation.
• Operational Excellence & Best Practice: Design, implement, and continuously optimize media operations processes, ensuring adherence to best practices and Golden Rules across all brands. Proactively track compliance and develop mechanisms for continuous improvement, fostering a culture of operational excellence within the UKI market.
• Global Learning & UKI Media Leadership: Champion the implementation of Global Learning Agendas (GLAs) and establish UKI as a centre of excellence by proactively sharing best practices and insights with global, zone, and divisional/brand teams.
• BETIQ Integration & Ethical Media: Spearhead the integration of BETIQ principles across all media campaigns, ensuring ethical and responsible media practices, and establishing L'Oréal UKI as a leader in inclusive marketing.
• Gaming & Entertainment Strategy: Develop and execute a comprehensive gaming and entertainment strategy, proactively identifying opportunities for brand integration and maximizing impact within these rapidly evolving landscapes.
• Media Budget Optimisation & Investments: Oversee media plan reviews and approvals in Contacts, focusing on strategic investment optimization, particularly in outdoor advertising and partnerships. Analyse campaign performance data to inform strategic decision-making and drive continuous improvement in budget allocation.
• Market Knowledge: Provide thought leadership by proactively analysing media trends, disseminating market intelligence, and sharing best practices with Heads of Media and Brand teams, positioning yourself as a key resource for informed decision-making
• Stakeholder Engagement & Collaboration: Cultivate strong relationships with internal and external stakeholders. Act as one of the primary points of contact for the media agency and media partners, facilitating seamless communication and collaboration. Support the organisation of QBRs (Quarterly Business Reviews) and T2Ts (Top2Top) sessions with key partners, driving strategic alignment and maximizing partnership value.
• Compliance & Risk Management: Ensure full compliance with media-related regulations and L'Oréal's internal policies, proactively mitigating risks and upholding the highest ethical standards.
WHO YOU ARE
We’re looking for an enthusiastic, reliable, and responsible individual to join our team! Our ideal candidate:
• Must have 5-7 years of relevant work experience in media (operations), preferably in the beauty or FMCG industry
• Possesses a strong understanding of media agency relationships and operations
• Has experience with process management and governance in a media or marketing context
• Demonstrates proficiency in working with major digital platforms (e.g., META, TikTok, Snap, Amazon)
• Exhibits excellent project management skills, with the ability to coordinate multiple initiatives simultaneously
• Shows a passion for operational excellence and continuous improvement
• Has outstanding communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
• Possesses strong analytical skills and the ability to translate data insights into actionable recommendations
• Demonstrates familiarity with quality management systems like BETIQ or similar frameworks
• Shows enthusiasm for emerging media channels, particularly in gaming and entertainment
• Has a bachelor's degree in Marketing, Communications, Business, or a related field
• Exhibits a proactive approach to knowledge sharing and internal communications
WHAT WE OFFER
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
WHO WE ARE
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.
Our Corporate Division supports the 4000+ strong workforce in the UK & Ireland. It’s a fast-paced and dynamic environment when you’ll have visibility over our 4 Divisions and play an integral role in moving our business forward. Our founder Eugène Schueller once said that “a company is not walls and machines, it’s people, people, people”. Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people.
HOW WE RECRUIT
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.