Calling all innovators, disruptors, and dreamers!  

Join us at L’Oréal, the world's #1 beauty company present in over 150 markets. For over a century, we have been transforming; fueled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. So, let's team up and create the beauty industry of the future together! 

Indirect E-com Excellence Manager (Manager to Sr. Manager)

WHO WE ARE:

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Khiels, Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

A DAY IN THE LIFE:

• Market & Competitive E-commerce Intelligence:
  • Conduct in-depth market monitoring and competitive analysis to identify trends, opportunities, and threats within indirect e-commerce landscape. Monitor competitor activities and channel trends.
  • Analyze consumer behavior, shopping patterns, and preferences within indirect e-commerce platforms.
• Data binding & Analysis & Reporting:
  • Improve online data binding for online shoppers of Luxe brands, partnering with retailers and BUs, to contribute to omni consumer journey design & analysis.
  • Develop insightful reports and presentations that highlight key trends, performance indicators, and opportunities for improvement.
  • Provide data-driven recommendations to BUs on strategies to optimize online presence and improve consumer experiences and conversion.
• Shopper Experience Optimization:
  • Contents & Catalogue insights & recommendation.
  • Identify and share the possible improvements to content, product catalogues, online merchandising, PLVs, and service elements such as shipping and customer support.
  • Share best practices for online merchandising, contents, animation, etc. with internal teams and external retailer partners.
• Trend Forecasting & Innovation:
  • Identify emerging trends and technologies in the e-commerce space and assess their potential impact on the business.
  • Propose innovative solutions and strategies to capitalize on emerging opportunities and stay ahead of the competition.
  • Partner with multi-division teams such as CDMO and CMI teams for trend and innovation spotting and new initiatives.

WHO YOU ARE:

• Education: University graduate
• Years of experience: +8 years (Manager to Sr. Manager)
• Experiences: Experiences in e-commerce, digital marketing, or a related role. Experiences in Beauty or FMCG industry is a plus. Experiences in brand e-commerce business management is a plus.
• Language: Fluent in both Korean and English
• Other Skills: E-commerce expertise, Analytical skills, Communication & Collaboration, Strategic Thinking, Problem-solving, Proactive and Solution-Oriented, Adaptability and Agility

WE ARE ENGAGED & COMMITTED:

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.

The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.

We are proud to be an equal opportunity employer.