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Sales & Business Development
Full - Time


To service, develop and manage a portfolio of accounts in line with the Brand / BU strategy

  • Build a strong partnership and intense working relationships with key accounts.

  • Manage accounts sales growth and profitability in line with BU/entity objectives.

  • Create and implement an annual business plan taking into account all levers of growth: commercial agreements, marketing actions, education, merchandising and retail opportunities, profitability, trade terms…

  • Monitor the accounts’ performance against business plan and develop alternative strategies when needed.

  • Communicate critical business information to the appropriate internal contacts for action.

  • Develop and manage the team. Ensure development of expertise and know-how and support organisation changes

  • Coordinate and inform field forces on Accounts related developments and priorities.

  • Under the supervision of the Commercial Director, build the business plan with the account(s)

  • Contribute to the commercial vision by sharing account perspective, risks and opportunities

  • Build, accurately forecasts and achieve the account (s) results: turnover, market share, profit

  • Plan all growth drivers accordingly

  • Prepare and lead the Account (s) negotiations, escalating when relevant. Build the action plan to implement the Division and channel strategy

  • Ensure  execution and tracking down to store level and sell out

  • Suggest plan adaptation when needed

  • Act as the expert of his account to feed a retailer-centric account planning process, to ensure as much alignment as possible

  • Build a retailer specific business plan , and a compelling story to get retailer buying in

  • Build deep customer intelligence and strong network with key stakeholders at the retailer’s

  • Work closely with other departments (Supply, Category Management/ Business development, Finance, Marketing)

  • Connect Account key stakeholder of all functions with their L’Oréal counterpart

  • Ensure the consistency of L’Oréal voices when speaking to the retailer.



  • B Com or equivalent business degree

  • Ability to build and maintain strong working relationships

  • Strong conceptual/creative thinking

  • Computer literacy on MSOffice – Advanced Excel proficiency MANDATORY

  • Solid administration & organizational skills

  • Solid Commercial understanding and sensitivity

  • Good negotiating skills

  • Sound communication skills (written & verbal), coupled with the effective ability to interact with people at all levels

  • Ability to work flexible hours to meet deadlines

  • Team player – support the team objectives / sales goals

  • Reliable, energetic, proactive, punctual & able to work independently

  • Operational SAP Knowledge

  • Demonstrated business understanding & ability to synthesize/analyse data and generate insights

  •  2 years Key Account Management experience at national level, preferably

  • Results driven

  • Knowledge of market, customer expectations and brand(s)

  • Analytical skills

  • Mastering P&L account management

  • Strategic thinking skills

  • Sales ethics and sensitivity to legal issues and competition law

  • Strong excel skills



  • Innovator

  • Strategist

  • People Developer

  • Integrator

  • Entrepreneur