Looking for a Head of Consumer Insights for a short-term contract to hit the ground running and lead the consumer intelligence strategy for the hair category in the UK & Ireland.
CMI’s mission is to drive Consumer Centricity, putting insight at the heart of business decision planning by providing thought leadership and analytics on consumers, shoppers and competitors.
A DAY IN THE LIFE
You will contribute to L’Oréal UKI growth by providing in-depth consumer understanding through state of the art, cost effective, qualitative, and quantitative research methodologies and providing consulting and interpretation of shopper and market research data.
Especially, you will drive consumer-centricity in the Hair category:
• Provide analysis and recommendations to inject consumer understanding into the group/division/brand/category’s growth strategy. Generate better understanding of the shopper journeys and the touch points that are relevant for the hair consumers.
• Understand the market dynamics and brands that are successful.
• Analyse the evolution of the markets, the sector and the competition’s activities, to inform the country business strategy
• Organise an in-depth strategic watch (consumer, competition, new business models), identify the major trends of the market to detect growth opportunities.
• Define development recommendations to guide senior management
• Influence with insights and consumer data driven facts
• Support and help optimise new launches via relevant consumer insights
• Continue to connect with relevant business stakeholders to drive consumer centricity and transform insights into growth opportunities
• Ensure learnings are implemented in the business / transformed into action
WHO YOU ARE
• Proven track record in the application of insights in the FMCG industry
• Highly numerate – strong analytically and good commercial acumen
• Digitally minded
• Fundamentally shopper oriented. Able to blend and interpret information from multiple sources
• Able to provide absolute objectivity
• Ability to deliver on projects to quality and time
• Strong presentation and communication skills with the ability to communicate information and opinions persuasively, openly and honestly, including when it concerns difficult messages
• Commercial acumen, driven by targets with a desire to succeed
• Strong organisational skills
• Ability to work in an ever changing & demanding environment
• Acts as a proactive self-starter and takes initiative
• Builds strong and effective relationships based on trust
WHAT WE OFFER
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships and mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
WHO WE ARE
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.
Our Corporate Division supports the 4000+ strong workforce in L’Oréal UK & Ireland. It’s a fast-paced and dynamic environment when you’ll have visibility over our 4 Divisions and play an integral role in moving our business forward.
HOW WE RECRUIT
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.