A/ Main responsibilities:

1. Inbound:

• Maximize online sales opportunity by ensuring good ATP% for each store through periodic stock monitoring, especially during campaigns.
• Manage platform inventory, replenishment calendar and supply parameters to ensure healthy working inventory across all fulfillment centers. Use smoothly FFM tools.
• Manage supply constraint situation by aligning with all stakeholders on stock allocation and recovery plan.
• Able to maintain the inventory quality by consistent monitoring working closely with Demand Planning, Commercial and Marketing team on Liquidation plan.
• Manage daily, weekly stock reconciliation across fulfilment centers, Order management system and SAP.
• Manage Platform charge reconciliation for Physical distributor and collection costs with actual order execution as well as all claim back to platform.
• Review return and cancellation orders and report trend and risk to impact business.
• Analyses exceptional or sensitive movement to ensure compliance.
• Analyses campaign activities- all the factors impact to our PD cost.

2. Stock & Order management:

• Extract orders and stock data from warehouse platform, OMS & SAP to review order status, return and cancellation orders impact to stock gap.
• Analyses reason of gap and action to prevent this gap.
• Comply to all inventory management guideline and group norm.
• Raise ticket for all the gaps and coordination to all stakeholder to solve all gaps.

B/ Measure of Success & KPIs.

• ATP: > 97%
• Stock value: total 30 days ( Hero: 40 days, Non Hero: 25 days), IQ% > 91%
• Stock movement: <0.5% value
• 100% data accuracy.

C/ Skills and Qualification:

• Strong in experience in VBA, SQL, Power BI tool to simplify data processing and analytics.
• Strong analytical skills for root cause analysis as well as mutual.
• Strong interpersonal skills to work with multiple business partners within and outside the organization to reconcile data.
• Able to work under pressure of short daily deadlines
• Effective communication skills.
• Highly adaptable with a “can-do” attitude
• Attention to details.
• High level of accuracy and responsibility to follow through
• Personality: honest, trust worthy, respectful, sensitivity, flexible, integrity