New York, NY, New York
Full - Time

Title: Director, Transformation

Division: Corporate

Department: Transformation Office

Supervisor Title: VP, Transformation & Special Projects

Employment Type: Full Time, Paid

Compensation: Salary

Location: New York, NY – 10 Hudson Yards

Company Description

L'Oréal USA is the largest subsidiary of the L'Oréal Group, the world's leading beauty company. Through its management of over 35 iconic beauty brands, L'Oréal USA generates more than $8 billion in sales annually. Products are available across all distribution channels including hair salons, department stores, mass market, pharmacies, medi-spas, e-commerce and more. L'Oréal USA's commitment to growth is generated through sustainable innovation and driven by the company's L'Oréal for the Future ambition which demonstrates sustainable development across the Group's value chain. The company is headquartered in New York City, employs more than 11,000 people, and operates administrative, research, manufacturing and distribution facilities across 16 states.

Job Summary

L’Oréal North America’s Transformation Office is looking for a highly motivated Director, Transformation to work collaboratively across stakeholders to manage the organization’s portfolio of projects, including the end-to-end demand management process. They serve as a liaison to executive leaders, support program/project managers, direct the resource pool, and lead the coordination of programs and projects across the transformation portfolio. The ideal candidate has strong analytical, critical thinking, and creative capabilities, the desire and ability to excel as an integrated leader and is comfortable working in a rapidly changing and fast-paced environment.

Key Job Responsibilities

Portfolio Management

  •  Promote business-led change with clear scoping, connectivity and project management for the portfolio of top transformation priorities – leading and project managing select initiatives within the portfolio
  • Own digital project management tool, coordinating across collective teams with compliance of updates; flagging inconsistencies to inform accurate portfolio view
  • Provide periodic project management support; mentor team in best practices and provide skill development
  • Serve as liaison to leadership/C-Suite Leadership
  • Ensure stakeholders are consistently engaged and milestones are met

Demand Management

  • Manage end-to-end demand management: from scoping, to design. Accelerate execution, connectivity, and impact of initiatives
  • Build on Transformation strategy and drive scoping of certain initiatives / workstreams
  • Support complex project design and implementation navigating the matrix and aligning cross-functional teams
  • Connect the dots and resolves issues as they are discovered with a solution mindset

Governance / Reporting and Analytics

  • Develop and modify governance charter to meet evolving business needs
  • develop analytical recommendations and drive insights to action

Knowledge & Skills:

  • Self-motivated, with an appetite for working entrepreneurially and a track record as a self-starter
  • Tech savvy, with knowledge of a variety of relevant tools
  • Strong project management skills and the ability to execute projects with speed, accuracy and efficiency
  • Adaptable to changing business conditions and thrive in a dynamic, fast-paced environment
  • Balanced analytical capability and emotional intelligence
  • Excellent verbal and written communication skills, and strong listening skills
  • An uncompromising commitment to quality – detail oriented but able to see the big picture


  • Bachelor’s degree in Business Administration or Information Systems; or equivalent combination of education and relevant experience
  • Project Management Professional (PMP) certification
  • 8+ years of supervising and/or leading enterprise project management teams
  • Deep subject matter expertise in managing a complex portfolio encompassing both formalized programs, projects, and out-of-cycle requests

What’s In It For You: 

·       Salary Range: $140,000-$199,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level) 

·       Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) 

·       Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)

·       Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) 

·       Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance) 

·       Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) 

·       Employee Resource Groups (Think Tanks and Innovation Squads) 

·       Access to Mental Health & Wellness Programs  

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! 


We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. 

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