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New York, NY
Sales
Full - Time
08-May-2023

Director, Sales Administration

Summary:

Lead the Sales Administration function that is responsible for working with the field-based sales team, reporting, maintaining customer master in CRM, systems administration, and supporting day-to-day operations.

Key Responsibilities:

Working with the US field-based sales team; managing sales reporting, territory alignments, goal setting, budget allocations (t&e and samples), national accounts support, systems training/communication, and any other field level administration needs. 

  • Create, maintain, and distribute performance dashboards for KPIs, measurable through reporting tools in CRM (Salesforce.com).
  • Lead and work with others to maintain the Professional Customer Master data in CRM (Salesforce.com). 
    • Requires enforcing policies, capturing updates for new and existing B2B customers, and ensures accuracy for audit requirements. 
    • Will play a key role working with corporate audit teams for compliance.
  • Support internal systems such as CRM being accessed by the field-based sales team.  Helping with general inquiries and certain admin-level tasks (role permissions and territory assignments). 
  • Participate in cross-functional teams that address development/issues involving systems and business operations, acting in a consultative capacity to ensure field-level representation.         

Education & Experience:

    • Bachelor’s degree 

  • Minimum of 10-year experience with sales team administration/operations 

Technical Competencies:

    • CRM (SalesForce.com) experience highly preferred 

  • SAP experience a plus 
  • Power BI experience or any other visual analytic tool is a plus 
  • Excel Marco writing experience a plus  
  • MS SQL experience is a plus Microsoft Office (Word, Excel, PowerPoint, Outlook, Access) 

Non-Technical Competencies:

  • Strong analytical and financial acumen
  • Strong sense of urgency, initiative, and work ethic
  • Ability to handle stress, multiple priorities, and deadlines in a fast-paced environment.
  • Pleasant, patient, and friendly attitude.  Achieves results with integrity.
  • Willingness to work a flexible schedule and occasional overtime when needed.

Reporting Relationship:

Reports to the VP of Analytics

Location:

·       HQ:  Phoenix, AZ, New York, or Los Angeles, CA

Salary Range: $117K-164K



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