New York, NY, New York
Information Systems
Full - Time

Job Title: Digital IT Innovation & Services Lead
Department: Digital IT
Function: Information Technology
Location: New York, NY

L’Oreal is a Beauty Tech leader; our portfolio brands continue to stay in top 10 list of L2 Digital IQ index. We believe in taking risks and disrupting the market by providing innovative break-through services to our consumers. Our ideas are brilliant, and execution is flawless.

We are seeking a highly motivated, creative and entrepreneurially driven candidate to join our dynamic and fast-paced Digital IT Innovation team.
 This individual will collaborate with marketing teams and technology partners and startups to bring to life a variety of innovative opportunities focusing on go to market solutions covering media, ecommerce, mobile, social, CRM, retail, analytics and much more for the US, Canada and Latin America.

This candidate will act as the Innovation & Services Team Lead within Digital IT Americas Content, Innovation and Services team, responsible for assessment, onboarding and deployment of new technologies such as augmented/virtual reality, internet of things, AI, ML, conversational systems, video and voice solutions and other areas L’Oreal is continuously exploring to attract, retain and delight our consumers.

This role would best be filled by an individual with hybrid extensive experience in technology, business/marketing and team management. If you are a leader, strategic thinker, ideas generator, problem solver, and self-starter this role is for you!

Responsibilities include:

  • Manage the Innovation & Services team  
  • Closely collaborate with Global CDO and other Zones as well as CMO partners
  • Lead onboarding of the new vendors and technologies to multiple L’Oreal Americas brands
  • Ownership of the Zone-wide Innovation forum to solicit Innovation ideas; coordinate and syndicate innovation efforts across the Americas Zone
  • Source new disruptive startups and pilot them in Agile mode; identify opportunities for faster time to market
  • Establish decision/selection criteria for projects to be elevated to the Zone and globally
  • Introduce new innovation from the existing partners and influence their product roadmap
  • In partnership with Americas IT, Marketing teams and Global Partners define a frame and governance process to support Innovation projects across the Americas Zone
  • Perform assessment of new vendors and technologies in beauty, digital, and retail
  • Create and foster Innovation culture as an enterprise; support and develop L’Oreal’s leadership in Beauty Tech space
  • Manage the budget and contractual arrangements with partners and startups


  • B.A./B.S. degree in Information Technology or 7+ years technical or digital startup experience in areas like Product Development, Service Delivery Management or similar
  • Post graduate program in Management or Computer Sciences (preferred)
  • Strong understanding of new technologies and industry trends; fundamental understanding of various technical architectures
  • Excellent written and verbal communication and presentation skills and collaboration skills; ability to clearly communicate the IT perspective to increasingly digitally savvy marketing professionals
  • Experience managing teams
  • Organizational and leadership skills
  • Known for out of the box thinking
  • Knowledge of other languages such as Spanish, Portuguese, and/or French is a big plus

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered. #DDIR

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