Calling all passionate storytellers and community builders! We're on the look out for 3 x Community Managers with an unwavering passion for all things social to join our dynamic team. The 3 x roles will cover the following: Prada & YSL, Lancome and Skincare & Makeup Business Unit.  

A DAY IN THE LIFE 

In this role, you will:

• Build and own consumer and community engagement strategy on social channels in line with consumer insights and trends. 
• Manage consumer interaction (in collab with the agency – if applicable).
• Fuel UGC strategy to increase brand Share of Engagement and Share of Influence. Drive influencer engagement on brands, products, and animations according to the marketing team's priorities. 
• Define and execute community outreach strategy to insert the brand into the category conversation and community in conjunction with the Marketing team .
• Identify potential content to be amplified and signal to the Marketing & Media teams to boost. 
• Ensure all the campaigns have holistic consumer journey experience, consistent set-up and best in class delivery, ideating content where owned social channels exists.
• Be Influencer Relationship Management (IRM) expert. Collaborate with the Marketing team to build the IRM strategy, using data to identify new communities and influencers. 
• Be responsible for social media reporting and deep dives for the brand – share relevant learnings with the wider team (incl. DMI and Zone). 
• Constantly seek to innovate through strategies or technology.
• Own and manage all community reporting and budget - controlling files. 

WHO YOU ARE

• A deep understanding of social media platforms and best practices
• Proven experience in developing and executing successful community engagement strategies
• A knack for creating captivating content that sparks conversation and drives engagement
• Excellent communication and interpersonal skills – you're a natural at building relationships
• Strong analytical skills and a data-driven mindset
• A passion for brands and a finger on the pulse of the latest trends

WHAT WE OFFER

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

WHO WE ARE

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. 

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

HOW WE RECRUIT

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.