Permanent
Madrid (Madrid), Madrid
Training & Education
Full - Time
01-Jul-2024


L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together create meaningful impact. 


In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. 

The Consumer Product Divisions holds the world’s #1 beauty brand with L’Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, and NYX Professional Makeup. The CPD division is L’Oréal groups largest division made up of 30k employees worldwide.


The Business Development team is looking to incorporate a person for the position of expert trainer in the 3 axes of beauty: makeup, skincare and haircare.

Reporting to the Head of Category, you will be responsible for providing training on content related to brands, sales methodology and retail monitoring in accordance with the brand and category strategy.


KEY RESPONSIBILITIES:

    Train clients and beauty advisors on products and services related to the brands/categories.

    Transmit brand values to distribution and provide regular support at the point of sale.

    Implement global or personalized training programs for each client and/or staff. Measure objective performance and adjust the training plan according to needs.

    Participate in the development of new training activities.

    Manage the My Beauty Corner online training platform, as well as the development of its content.

    Contribute to improving the online sale of our products with the strategy of each category.

    Bas Development Plan: Improve service, sales and customer experience by delivering 360º training based on products, sales techniques and recruitment.

    Support the Development Plan for new BAs, with the integration program.

    Develop a sampling strategy in clients, to enhance recruitment and cross-category.

    Point of Sale Managers Plan, to develop the technical/product knowledge of outsourced teams.

    Monitor the competition and report information on new trends and products.

    Main KPIs: Productivity/Number of Contacts and registrations in MBC, MS Score and conversion rate.


SKILLS:

    Mobility to travel frequently.

    Good communication skills and empathy.

    Languages: Fluent English.

    360º cooperation with external and internal stakeholders.

    Service vocation, customer orientation and their needs, and guarantee excellence in the shopping experience.

    Expertise in makeup, facial beauty, hair and coloring.

    Previous experience of 3 years as a trainer in strategic projects.

    Knowledge of the beauty sector.


WE OFFER 

  • 😎 Friendly and dynamic work atmosphere in the diverse environment of the market beauty leader;
  • Unlimited access to the L’Oréal “MyLearning Platform” to boost your skills;
  • 💻Smartworking: up to 2 days of remote working per week;
  • Access to the L'Oréal Share&Care package;
  • 🍒Cherry on the cake: discount for products from our brands’ portfolio!

If this sounds awesome and you think that there might be a fit, apply now! 


How the recruitment process looks like:

  • Online application (we advise you to upload an updated CV).
  • Interview with the HR team to understand your profile and your expectations. ✨
  • Meeting with the business and with your potential future manager to discover in detail the mission designed for you! 

 

Do you want to know more? Read and apply at: https://careers.loreal.com





  • You can apply to up to three jobs within a rolling 30-day window.
  • You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams.
  • Please visit "Your Application Space" to see the jobs you have already applied to.
  • Please don’t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.