Cranbury, NJ
Full - Time



Job Title:

Analyst – Supply Chain


Section 2: Job Summary:


The incumbent for this position will be responsible to drive & support the implementation of a process in ACD to actively analyze, troubleshoot and solve for non-compliance chargebacks & shortage claims from retailers through analysis of supply chain inefficiencies and bottlenecks and by partnering with appropriate internal & external business partners. The incumbent will work closely with cross functional teams and will be responsible for thorough analysis, maintaining a monthly tracker and performance indicator reports. The incumbent will work closely with the deductions teams and account managers to support the reduction of fines and the implementation of sustainable solutions.

  • This Analyst would be responsible for the following:
  •  - Interact and collaborate with multi-functional internal teams to improve E2E supply chain processes reducing customer deductions
  • - Contribute to root cause investigations and drive process improvements to reduce supply chain type deductions by working closely with and assisting the deductions team

- Interact and collaborate with external partners to improve processes to reduce/eliminate customer deductions



 Job Requirements:


  • BS/BA Degree required in Supply Chain or related field
  • Experience in or exposure to Supply Chain preferably with accounts receivable/financial experience
  • Proficient skills in Excel, Word and Outlook
  • Excellent analytical skills
  • Negotiation skills
  • Strong attention to detail
  • Excellent communication, interpersonal and organizational skills
  • Ability to handle multiple projects simultaneously
  • Ability and willingness to work in a fast paced, team oriented environment
  • Flexibility to work extended hours as required
  • Flexibility to travel to multi-functional field teams and retailer facilities
  • Ability to present data to upper management in an organized and persuasive manner
  • Ability to work independently and make decisions
  • Ability to achieve results
  • Ability to build and maintain positive relationships with internal and external customers
  • Ability to influence internal and external stakeholders
  • Understanding when issues need to be escalated and provide summarized information to suggest/enable decisions
  • Customer-facing experience (US retailers) & OTIF experience is preferred
  • SAP experience is desired but not required
  • Business Process Improvement is desired but not required



Judgment and Decision Making:


Judgment and decision making for this position will be intermittent.  (Judgment and decision making shall involve methods to resolve items impacting accounts receivable, dispute process with customers AP)


Financial Scope 


Position will directly influence processes to improve supply chain cost and customer P & L by driving the reduction of non-compliance fines from ACD retailers.


 Essential Duties and Responsibilities: 


Day-to-day responsibilities



Lead collaborative initiatives to identify root causes and implement preventive measures to reduce/eliminate violation deductions


 Collaborate with Compliance Manager to implement monthly penalty tracker for top ACD accounts with key challenges, actions, owner, timing as part of a  monthly process with key cross functional teams to review & implement sustainable change.


Prepare Weekly & monthly reports for Upper Management


Analyze retailer requirements to identify opportunities to reduce deductions


Build relationships with commercial teams & account supply chain team to better understand retailer requirements to prevent chargebacks/resolve open deductions on the A/R


Influence cross-functional operations teams, hold them accountable and drive action


Communicate effectively with multi-functional account teams (including Sales, Finance, Account Supply Chain, Transportation, Distribution, Supply Planning and Customer Service) to resolve open deductions and improve compliance with retailers


Collaborate with the credit team to proactively resolve deductions and reduce open items on the A/R




Please Note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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