[2026]Japan - e-Key Account Manager, CPD
Tokyo, Japan
Own the business, not just the sale.
Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.
Skills you'll sharpen here
- Business opportunities identification
- P&L management
- Sustainable business model design
- Negotiation
- Activation excellence
- Omnichannel experience design
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
How we do business?
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You won’t be boxed into a single channel.
You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..
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Expect early ownership and a steep learning curve.
You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.
[2026]Japan - e-Key Account Manager, CPD
Tokyo, Tokyo, Japan
Key Job Accountabilities:
1. 担当企業の売上・利益目標の進捗管理と目標達成
● Deliver the budget & profitability target
● Implement proper business planning: sell-in/out forecast with building blocks, right
assortment, result tracking, and On-Shelf Availability monitoring
● Manage profitability: control media & trade promotions, ROI tracking
2.担当企業の販売戦略立案・実行と改善提案
● Right understanding of clients' Strategies & priorities
● Lead JBP process for sales objective & strategic alignment
● Maximize sales KPIs: traffic, conversion rate, and basket size
● Develop and execute high-impact promotional strategies specifically for Qoo10 Megawari
to maximize sales growth and ROI.
● Optimize marketing calendar and e-Com strategy in collaboration with marketing team.
● Manage the quality of site fundamentals: A+ content, review & ratings, pricing
3.担当企業とのパートナーシップの確立
● Establish strong network with clients' key players
● Build and sustain top-to-top relationship
4.社内関連部署との連携
● Build strong collaboration with internal stakeholders: CPD mancom, Sales, Supply Chain,
Marketing, and Controllers
● Follow the right process: key meetings, approval flow, information sharing
Must Have Qualification:
● 3+ years experienced in e-Retailers or offline Key Account Management, preferably with
Cosmetics or FMCG business.
● Experience of working with other e-retailers such as Amazon/Qoo10.
● Proactively seek for growth opportunities with agility and growth mindset.
● Strong communication & presentation skills
● Strong project management skills to influence internal and external stakeholders
● Bachelor’s degree
● Excellent user of MS office especially Excel and Power Point
● Intermediate English proficiency
Preferred Qualification
● Business English
● Experience of working with other e-retailers such as Amazon/Rakuten.
● 3+ years of hands-on experience in managing big skincare brands on the Qoo10 platform
is mandatory.
● Proven track record and strong capability in designing and negotiating high -performance
promotional deals/schemes for Qoo10 Megawari.
● Deep understanding of Korean skincare (K-Beauty) trends and consumer behavior in the
Japan market.
Preferred Qualification
● Demonstrates Entrepreneurship
● Achieves Results with Integrity
● Acts / Leads with Human Sensitivity
● Interacts Effectively
● Manages Complexity
● Innovates
- Reference number: 259610
- Location: Tokyo, Japan
- Date posted: 11/09/2026
- Employment type: Full-time
- Professional field: Digital Marketing
- Type of contract: Permanent
- E-Commerce
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.
Adam, Chief Growth Officer - Luxe, SAPMENA
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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