[L'OREAL Taiwan] CRM & Digital, Aesop
Taipei, Taiwan
- Reference number: 249306
- City & country: Taipei, Taiwan
- Date posted: 10/08/2026
- Type of contract: Permanent
- Professional field: Digital Marketing
- Level of experience: 2 to 5 years experience
- Consumer Care & Communities
Purpose of the Role
Aesop Taiwan is looking for a partner who focuses on CRM in implementing digital platforms as well as all customer-related data analysis and activities.
This role is responsible for Aesop customer related activity and digital platform development and management to ensure a seamless, engaging, and efficient client journey. This position will work in close collaboration with Retail/Marketing/3rd party vendors to ensure smooth operation/data flow to optimize the customer’s experience in all aspects and as key contact person in CRM system for digital-related content planning, coordination, execution, and optimization.
As a CRM & Digital Coordinator, you will follow marketing and retail strategies that Aesop uses to manage and analyze customer interactions and data throughout the customer lifecycle in a practical way.
Furthermore, the teams will base on your statistical insight from the CRM platform (Salesforce) to design and execute proper communication activity. Thus, the successful candidate will act as a marketing member to enrich client journey planning.
Job Description
- Responsible for CRM and digital platform management, and optimization to provide ultimate offline and online experience for our clients.
- Omni Client Journey Planning
- Data management and customer trend watch
- Keep track on digital CRM activities and animation in the markets.
- Database management & maintenance
What We Are Looking For
- Digital Savvy, good understanding of local market digital landscape
- Good knowledge of CRM and consumer behavior
- Min. 2 years work experience in CRM or digital marketing on Brand.com, social platform and account Management.
- Passion for planning customer events on both physical and virtual channels.
- Innovative and curious in new technology for client engagement
- Good interpersonal, analytical, planning, communication skills
- Team player and strong self-starter with self-discipline to execute customer events accordingly.
- Excellent attention to detail and multi-tasking ability.
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What’s different
about working at L'Oréal?
People often expect a global company of our size to run on rigid rules and strict playbooks. We don’t. What makes L’Oréal different is our entrepreneurial mindset. Whether you work in tech, finance, supply chain, or marketing, you aren’t here just to follow instructions. You are here to take ownership and shape your own projects from day one.
The pace is fast, and the learning curve is steep. But in return, you get the trust to try new things and the support to make a real impact. If you want a role where your voice actually shapes the work and the chance to work in over 40 worldwide brands, this is where you do it.
You’d be a great fit. We’d love to see you apply.
You can apply to a maximum of three jobs within a rolling 30-day window. Please choose carefully.
See all jobsYou might want to see this next
