LDB - LRP - E-Key Account Manager
Seoul, South Korea
Own the business, not just the sale.
Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.
Skills you'll sharpen here
- Business opportunities identification
- P&L management
- Sustainable business model design
- Negotiation
- Activation excellence
- Omnichannel experience design
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
How we do business?
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You won’t be boxed into a single channel.
You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..
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Expect early ownership and a steep learning curve.
You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.
LDB - LRP - E-Key Account Manager
Seoul, Seoul, South Korea
Key Job Accountabilities
JOB SUMMARY CORE WORK ACTIVITIES -Own the commercial and trading performance of La Roche-Posay’s owned e-commerce platform, driving sales growth, new customer acquisition, loyalty and retention among existing customers. -Develop and execute the annual D2C commercial calendar, including product launches, key promotional moments, seasonal campaigns and major sales events. -Lead onsite merchandising and digital experience optimization—including product assortment, navigation, search, product detail pages, landing pages, content and promotional visibility—to enhance product discoverability, customer engagement and conversion. -Leverage customer, website and sales data to identify growth opportunities and implement test-and-learn initiatives that improve acquisition, conversion, average order value and repeat purchase. -Manage key D2C trading levers, including pricing, promotional mechanics, product availability and inventory visibility, in alignment with brand and commercial priorities. -Coordinate site operations and campaign deployment with agencies, platform partners and cross-functional teams, ensuring timely execution, a consistent brand experience and resolution of operational issues. CROSS-FUNCTIONAL COLLABORATION -Collaborate with Digital Marketing and Media teams to connect traffic acquisition activities with onsite conversion performance and optimize the end-to-end funnel. -Partner with CRM to strengthen customer engagement, personalization, retention and repeat purchase. -Collaborate with agency and IT teams to prioritize website enhancements, improve site performance and deliver a seamless customer journey. -Partner with Marketing, Supply Chain and Customer Care teams to align product launches, inventory, consumer communication and post-purchase experience. PROFESSIONAL & TECHNICAL COMPETENCIES -Activate D2C Business Drivers -Stays Ahead of Consumer and Digital Commerce Trends -Plans and Optimizes D2C Trading and Promotions -Manages Site Merchandising and Conversion Optimization -Leverages Customer and Commercial Data for Growth -Builds Cross-Functional Collaboration and Future-Ready D2C Capabilities (Understands Emerging D2C Capabilities, Including AI Search and GEO) |
Qualifications
Education | University graduate |
Years of experience | 7~13 years |
Experience | At least 5 years of experience in the FMCG industry, with demonstrated experience in managing D2C or owned e-commerce platforms and driving e-commerce trading performance. |
Language | Fluent in Korean Preferred communication in English |
Other Skills | Computer skill proficiency: MS PPT, Excel, Word |
WE ARE ENGAGED & COMMITTED:
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.
The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.
We are proud to be an equal opportunity employer.
(*Please attach your updated Eng. resume when you apply.)
- Reference number: 255819
- Location: Seoul, South Korea
- Date posted: 09/30/2026
- Employment type: Full-time
- Professional field: Commerce
- Type of contract: Permanent
- Sales
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.
Adam, Chief Growth Officer - Luxe, SAPMENA
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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