IT Business Analyst SAP - CDD
Saint-Ouen, France
Real-world Tech at scale
We are a team of 2,200 technology experts designing the software, products, cloud, and AI that power L'Oréal in 150 countries. We build tools that help our internal teams work smarter, while shaping immersive digital experiences for millions of consumers. With Gen-AI unlocking new possibilities, we combine advanced science with cutting-edge technology to deliver beauty that is personalized, inclusive, and responsible.
This is engineering excellence, delivered at global scale
Skills you'll sharpen here
- AI fluency
- Cloud
- Tech product development
- Cybersecurity
- Integration
- Data fluency
As well as these, L'Oréal employees build the transversal soft skills needed to partner across the business.
Why build here?
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We build API-first and Cloud-first, using the best stacks from Google, Microsoft, and Meta.
You get the budget and data to build things that actually ship - like L'Oréal GPT or our connected beauty devices-and push them live across 150 countries. We move fast, but we don't do it blindly.
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We also expect your career to keep moving.
People don’t get stuck in one lane here. With over 1,600 internal moves a year and full access to our Tech & Data University, you are encouraged to switch teams, learn new stacks, and grow. Finally, how you build matters. You will be expected to write code that is accessible to everyone, and design architecture that keeps our servers’ carbon footprint low.
IT Business Analyst SAP - CDD
Saint-Ouen, Île-de-France Region, France
For more than a century, L’Oréal has devoted itself solely to one business: Beauty. Present in 150 countries across five continents and with €42 billion consolidated sales, L'Oréal is the global industry leader.With 37 global beauty brands across four divisions, L’Oréal offers beauty for each covering all beauty categories and catering to all beauty desires. With the acquisition of the Australian brand Aēsop in 2023, the Group continues to expand its portfolio through targeted acquisitions as part of its drive to create the future of beauty.
Today, L’Oréal includes more than 2,000 tech positions and is constantly growing. Beauty Tech is changing the game and leading the shift towards new consumer realities and a digital disruption. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future.
Beauty Tech is how we know our consumers intimately, augmenting their beauty journeys with unparalleled diverse and sustainable experiences. Beauty Tech equips the Group with the key assets it needs to conquer this new world, where Tech has become strategic. With this ambition, L’Oréal continues to recruit diverse, innovative, skilled and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DevOps, Applications and Infrastructure.
YOUR FUTURE TEAM
From the purchase of rawmaterials to the final customer interaction, the Operations & Finance IT Team provides the tech platforms needed to manageeverystep of operational flows and financial transactions. Concretely, the Team ensuresthatourproducts are designed, manufactured, and movedseamlesslyacross the globe, that services are deliveredwith excellence, and thateveryfinancial transaction ishandledaccurately.
As Business Analyst SAP for Operations, yourrolewillbe to contribute to the build & run of SAP solutions for the Supply Chain Execution & Transport Management Domain, Demand Planning Domain & Order to Cash Domains.
What you'll do
- Collect Business requirements, challenge, develop, optimize and maintain operational information systems to support the Group's global growth.
- Challenge the Business requirements expressed by the Business according to the opportunities offered by the system or by proposing innovative solutions; challenge integrators on the solutions proposed by them.
- Implement business practices in the system by translating management processes and rules into functional specifications and configurations. Write the relevant documentation by applying the quality assurance plan.
Contribute to enhancements and project delivery
- Support the end-to-end enhancement request lifecycle, from requirements gathering through design, configuration and testing to production deployment.
- Work with internal and external development teams on the design, specification and monitoring of enhancements and integrations, ensuring clear communication between business and technical stakeholders.
- Participate in major Group projects related to S/4HANA, from initial scoping through implementation, including initiatives involving the data platform, retail and e-commerce.
- Contribute to the rationalization and redesign of processes and the IT landscape around L’Oréal’sSAP S/4HANA core system, particularly for remediation and run activities.
Support and coach users
- Assist and troubleshoot incidents helping investigate complex functional issues and manage incidents.
- Contribute to corrective and evolutionary maintenance, identifying potential improvements, and implementing adjustments with guidance from experienced colleagues.
- Become familiar with the team’s daily monitoring of corrective and evolutionary maintenance activities.
- Help end users understand system principles and new functionalities, following IT and business procedures and best practices.
THIS IS WHAT YOU WILL NEED TO SUCCEED!
First and foremost, we love people that are curious, collaborative, eager to have an impact, proactive and who value innovation, autonomy, and team spirit.
Secondly, in this specific position, it will be important for you to have:
- Experience with SAP SD or MM modules on ECC or S4 HANA, experience with APO is a big plus, an experience in any other APS (Advanced Planning scheduling) than APO is also a plus
- Excellent communication skills, both oral and written, interact with diverse stakeholders (IT, business, internal, external, including development teams) in a global environment.
- Proficiency in English is essential.
- Demonstrated ability to coordinate and prioritize tasks and projects precisely in a complex environment.
- Proactivity, rigor, and a genuine desire to learn and develop your skills
LET US GIVE YOU 6 OTHER REASONS TO JOIN US!
Joining L'Oréal means joining a company that:
- Invests in Tech and positions its Tech teams at the heart of its digital transformation strategy.
- Allows its employees to have a real impact, to test their ideas, to innovate and to build our future.
- Offers a Hybrid Work Policy: 3 Days in Office, 2 Days Work from Home
- Provides many benefits:VIP staff shop offering our products at a preferential rate, a company restaurant & gym, 60% reimbursement of transportation subscription, a work council offering lots of employee discounts (social & cultural activities, holiday vouchers etc.) and much more!
- Delivers apowerful and innovative HR policy: dynamic mobility policy, significant investment in employee training, regular re-evaluation of remuneration, numerous innovative HR measures: Time Savings Account, paternity leave, Citizen Day, etc.
- Is an Equal Opportunity Employer and takes pride in a diverse environment. We would love to find out more about you as a candidate and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
- Reference number: 258041
- Location: Saint-Ouen, France
- Date posted: 10/14/2026
- Employment type: Full-time
- Professional field: Tech & Data
- Type of contract: Fixed-Term
- Tech Project Management
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
As an engineer passionate about new technologies, what drives me is democratising AI and tech. I'm committed to making them truly accessible and bringing real value to employees across all our diverse businesses.
Lina, AI Product Lead
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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