Director, Master Planning, Luxury Division
Piscataway, United States
The engine behind the beauty.
Getting 7 billion products to 150 countries is a complex puzzle. You won’t just be tracking shipments. You’ll be working with real-time forecasting, AI inventory systems, and automated warehouses across 180 global sites. Your focus? Moving products through 8 distribution channels efficiently, while figuring out how to strip carbon out of the entire process. It’s highly technical, the pace is fast, and the expectations are high. If you like solving real operational problems at scale, you'll fit right in.
Skills you'll sharpen here
- Global problem-solving
- Data-driven decision making
- Cross-functional collaboration
- Sustainable practices
- Agile project management
- Leadership & influence
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
Inside the operation
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You’ll work in a fast-paced
'test and learn' environment where you are empowered to make high-stakes decisions in real time. We celebrate entrepreneurship, and agility is how we navigate the market.
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You won't just manage flows - you’ll pioneer the future of distribution.
Expect to work with AI, Big Data, and advanced robotics to build a predictive, ultra-connected supply chain.
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Your mission is dual:
drive economic performance while taking radical environmental responsibility. From running carbon-neutral warehouses to designing sustainable packaging loops, you’ll actively reduce our planetary footprint.
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You’ll accelerate your career with a global leader in supply chain sophistication.
We consistently rank in the Gartner Top 10 worldwide for our innovation and operational mastery.
Director, Master Planning, Luxury Division
Piscataway, New Jersey, United States
Job Title: Director, Master Planning, Luxury Division
Location: Piscataway, NJ
Who We Are:
At L'Oréal Operations,we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year.We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain.
What You Will Do:
This position is responsible for managing a team of MPS and Contract Manufacturing planners in charge of the driving factory production plan.. The Master Planning Director drives operational excellence, end-to-end supply chain alignment, inventory optimization, and service level excellence while setting strategic vision, developing talent, and partnering closely with commercial, operations, and finance stakeholders.
- Lead, mentor, and develop a high-performing planning team focused on service reliability and continuous improvement of the end-to-end supply chain.
- Manage financial routines, including budgets, quarterly trends, and pre-budgets.
- Set and track core performance metrics (e.g., service, plan achievement, WNR, MTBR).
- Drive the service roadmap & strategy for the plant encompassing short, mid & long-term planning.
- Oversee the 12-month rolling production plan, ensuring alignment with S&OP strategies, industrial capacities, and inventory targets.
- Define production parameters, SLAs, and capacity requirements with cross-functional partners (UPs, CM, Quality) to ensure the proper agility & stock continuity end-to-end.
- Lead S&OP partnership & be single point of escalation for issues preventing service level excellence.
- Communicate alerts to senior leadership on both short-term and long-term risks impacting our plan feasibility. Ensure that timely communication is coordinated across all MSC as it relates to different areas (ACs, RMs, MPS etc.)
- Oversee external partner performance through regular Business Reviews (QBRs), tracking KPIs such as OTIF and lead times.
- Manage rolling forecast sharing, capacity checks, and prelim/validation planning to ensure reliable execution.
- Act as the primary escalation point for complex supply risks, operational bottlenecks, and disputes with external partners
What We Are Looking For:
- Bachelor’s degree in business/engineering or supply chain Discipline preferred
- MBA desired but not required,
- APICS certification preferred,
- SAP Experience preferred.
- 7+ years of experience in a high-performance manufacturing facility - cosmetics industry preferred.
- APICS, CIPM, or NAPM, CPM certification preferred.
- High MS Excel proficiency (including data analysis, logic testing, pivot tables) a must. Computer skills, to include experience with spreadsheets, presentations, graphics software and database management.
- Must have the ability to handle multiple tasks and priorities simultaneously.
- Must have strong leadership skills with relevant experience in project management, manufacturing practices, and dealing with internal/external customers.
- Must have strong analytical skills.
- Must have strong written and verbal communication skills.
- Ability to interface with all plant and corporate personnel.
- Ability to manage change, provides program management, and achieves results.
- Ability to track production to plan
What’s In It For You
- Salary Range: $126,900 - $184,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
- Reference number: 259332
- Location: Piscataway, United States
- Date posted: 11/04/2026
- Employment type: Full-time
- Professional field: Operations
- Type of contract: Permanent
- Sales & Operation Planning
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)Related content
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How we reached 100% Renewable Energy
With commitment and resilience, site by site, our teams transitioned all of our operating offices, factories, research centres, stores and distribution centres world wide to renewable energy in 2025. This shows what can be achieved within our own footprint and is a major milestone for our teams, creating momentum for what comes next in our sustainability journey.
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Gartner Announces 2026 Rankings of the Global Supply Chain Top 25
Gartner has released its 2026 Global Supply Chain Top 25 rankings, once again recognizing L'Oréal as a world-class leader for its operational excellence and commitment to building a resilient, sustainable, and consumer-centric supply chain.
What our people say
Supply Chain doesn’t work alone..We are supported by an ecosystem of partners, suppliers helping us be more innovation, creative, constantly pushing our boundaries.
Gauthier - S&OP manager, La Roche-Posay
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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