Delivery Excellence Lead

DEX Team Lead

Job Summary: As the DEX (Delivery Excellence) Team Lead for BEST Guangzhou, you will act as the "Run & Adoption Lead" for our Finance Capability Center. Your core mission is to "Activate & Execute" the operational strategy. You aren't just managing a team; you are responsible for ensuring that our processes (P2P, R2R, etc.) are not only running smoothly but are constantly evolving through digital adoption and continuous improvement.

Key Responsibilities:

•Lead "Run & Adoption" Strategy:

oDefine and deploy the local adoption strategy for global tools and processes.

oEnsure the successful simplification and harmonization of end-to-end processes across BEST Guangzhou.

oMonitor process efficiency, compliance, and data quality using our "Value Tracker" framework.

•Drive Transformation & Projects:

oAct as the Project Manager for transversal initiatives, ensuring they land successfully within the operational teams.

oManage the "change impacts" (Business Change Management) to ensure teams are ready for new ways of working.

•Foster Continuous Improvement (Lean Six Sigma):

oBuild a culture of "Service Excellence." Train and coach teams on Lean methodologies (Yellow/Green Belt).

oAnimates process experts to ensure consistent application of standards and feedback loops.

•Team Leadership:

oManage and develop the DEX Analyst.

oAct as the strategic partner to the Head of BEST Guangzhou and Global Process Owners (GPOs).

Ideal Profile:

•Experience: 5-7 years in Finance Operations or Transformation, plus with compounded experience in different service lines.

•Key Competency: You bridge the gap between Strategy (Designing the roadmap) and Execution (Making sure the team actually adopts the tool).

•Skills: Strong Project Management, Lean Six Sigma Green/Black Belt, Change Management.