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Director, Master Planning

Clark, United States

The engine behind the beauty.

Getting 7 billion products to 150 countries is a complex puzzle. You won’t just be tracking shipments. You’ll be working with real-time forecasting, AI inventory systems, and automated warehouses across 180 global sites. Your focus? Moving products through 8 distribution channels efficiently, while figuring out how to strip carbon out of the entire process. It’s highly technical, the pace is fast, and the expectations are high. If you like solving real operational problems at scale, you'll fit right in.

Skills you'll sharpen here

  • Global problem-solving
  • Data-driven decision making
  • Cross-functional collaboration
  • Sustainable practices
  • Agile project management
  • Leadership & influence

As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.

Inside the operation

  • You’ll work in a fast-paced

    'test and learn' environment where you are empowered to make high-stakes decisions in real time. We celebrate entrepreneurship, and agility is how we navigate the market.

  • You won't just manage flows - you’ll pioneer the future of distribution.

    Expect to work with AI, Big Data, and advanced robotics to build a predictive, ultra-connected supply chain.

  • Your mission is dual:

    drive economic performance while taking radical environmental responsibility. From running carbon-neutral warehouses to designing sustainable packaging loops, you’ll actively reduce our planetary footprint.

  • You’ll accelerate your career with a global leader in supply chain sophistication.

    We consistently rank in the Gartner Top 10 worldwide for our innovation and operational mastery.

Director, Master Planning

Clark, New Jersey, United States

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. 


At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain. Come join our dynamic team!


What You Will Learn:

This position is responsible for managing a team of MPS planners in charge of driving 30% of the zone units with a total of 400mu across 4 divisions and around $ 2.1Bi yearly in net sales contribution. The master planning director is meant to drive Operational excellence to deliver OMA core KPIs while partnering with the divisional directors & head of functions for efficiencies & success of OMA’s footprint globally.


  • Team Management: Provide direct leadership, coaching, and performance management for a team of MPS planners and planning, fostering a high-performance, continuous-improvement culture.
  • Build Functional Success: Build the strategic frame with the Leadership Committee as well as direct reports to drive MPS functional success and expertise.
  • Collaborate on Organizational Priorities: Contribute to weekly/monthly meetings with OMA Divisional directors to define MSC organizational priorities and roadmap/OGSM execution, while representing OMA (and its objectives) in MPS strategic forums with NOE and internal factories.
  • Influence Simplification Strategy: Influence the simplification strategy across the GBSC heads and DOs to deliver the right units for OMA.
  • Drive Strategic Initiatives: Continuously drive strategic initiatives and the future vision for your team and OMA (project facilitation and coaching), while influencing peers and cross-functional partners.
  • Resolve Operational Bottlenecks: Ensure the team defines ways to improve recovery on top service offenders, identifies areas of opportunity, and deploys creative solutions to resolve operational bottlenecks in partnership with external partners such as head of GBSC and sourcing.
  • Team Recognition: Utilize existing forums to showcase team efforts and progress, reinforcing correct behaviors.
  • Partner on R4G roadmap: Ensure adherence to hero and reactivity updates within the MPS community, guiding them to partner internally and externally to drive the R4G program within OMA.
  • Drive Scorecard Excellence: Drive divisional scorecard excellence within external manufacturing in MPS teams for MSC and finance KPIs, influencing partnerships with cross-functional teams (such as quality, division, and finance leads, PIM, sourcing, GBSC, etc.).
  • Oversee Financial and Plan Analysis: Ensure monthly financial analysis on plant-validated units compared to M-1, Budget, and Trends is performed by MPS planners, providing feedback and coaching to deliver the message to leadership and finance. Collaborating with division leads to gaining a deeper business understanding and deliver plan accuracy and best practices.
  • Maintain Stock Continuity: Responsible for ensuring measures are in place to maintain end-to-end stock continuity of the OMA catalog (from Launch to Basic) during reformulations or product changes.
  • Manage Inventory Targets: Partner with divisional directors to deliver E&O and destruction targets by division, ensuring MPS planners anticipate risks and drive root-cause analysis for E&O reduction (e.g., FG MOQ vs. AC MOQ, FG MOQ vs. Demand, etc.).
  • Deliver S05 Financial Presentations: Present YTD results, as well as YTG trends and risks, for the OMA production plan and units at the monthly S05 Finance meeting
  • Lead Yearly Budget Process: Ensure the success of the yearly budget process in terms of execution (FG, MOQ, MD), analysis, and timeline creation with the MPS, planning community, and MDM.
  • Lead Service Governance: Ensure the MPS team is leading service governance on top service offenders, identifying areas of opportunity, deploying creative solutions to resolve operational bottlenecks, tracking low-stock Finished Goods for production dates and releases, and holding cross-functional partners accountable for their deliveries.



What We Are Looking For:

Required Qualifications:

  • Bachelor’s degree in related fields (Business, Engineering, Supply Chain) 
  • 7+ years’ experience in a high-performance manufacturing facility – consumer products industry preferred 
  • Prior people management experience 

Technical / Professional:

  • Comfortable managing conflict, problem solving, influencing, and negotiating. 
  • Strive in working in a high paste environment.
  • Excellent communication skills (written & verbal), to be able to effectively communicate with all levels of the organization and our suppliers. This includes large audiences, presentations, emails, conference calls, brainstorming sessions, and one on ones. 
  • Exceptional organizational skills to manage the documentation, materials, and complexity. 
  • Approximately 10% travel requirement.
  • Excellent computer skills with advanced proficiency in Excel, PowerPoint, Teams, and Outlook
  • Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role
  • Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.



Preferred Qualifications:

  • APICS, CIPM, or NAPM, CPM certification preferred.


What’s In It For You:

  • Salary Range: $126,900 -$184,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
  • Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs 

To learn more about L’Oréal’s commitment to sustainability, please click HERE


Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.

  • Reference number: 257113
  • Location: Clark, United States
  • Date posted: 10/07/2026
  • Employment type: Full-time
  • Professional field: Operations
  • Type of contract: Permanent
  • SC Transversal
Explore this location

AI Charter: our pact

Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.

View our AI Charter (opens in new window)

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  • Gartner Announces 2026 Rankings of the Global Supply Chain Top 25

    Gartner has released its 2026 Global Supply Chain Top 25 rankings, once again recognizing L'Oréal as a world-class leader for its operational excellence and commitment to building a resilient, sustainable, and consumer-centric supply chain.

What our people say

Supply Chain doesn’t work alone..We are supported by an ecosystem of partners, suppliers helping us be more innovation, creative, constantly pushing our boundaries.

Gauthier - S&OP manager, La Roche-Posay

What we bring to the table

Please note: The exact benefits can vary depending on your country.

  • A Competitive Salary to Secure Your Talent

    Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.

  • Your Health & Well-being First

    You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.

  • Unlock Your Potential

    From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.

  • Flexibility for a Balanced Life

    Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.

  • The Ultimate L'Oréal Experience

    Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.

  • Thriving Community

    Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.

Think you’d be a great fit? We’d love to see you apply.

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