Comunidad de Talento: E-KAMS PUREPLAYERS

E-Key Account Manager - Pure Players (Amazon & Mercado Libre)

Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it).Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

You lead the commercial acceleration for our pure player ecosystem across Mexico, steering growth on both Amazon and Mercado Libre. Reporting to the Commercial Director, you take ownership of joint business plans, retail media activation, and operational execution across our diverse brand portfolio.

• Lead Joint Business Planning (JBP) with Amazon and Mercado Libre, setting clear commercial roadmaps, promotional calendars, and growth targets.

• Optimise our digital shelf across both platforms, enhancing product content, search rankings, availability, and conversion rates.

• Steer retail media investments and full-funnel activation on Amazon Advertising and Mercado Clics to maximise return on ad spend (ROAS).

• Partner with Supply Chain and Finance to monitor sell-in, sell-out, demand forecasts, and inventory health, ensuring zero out-of-stock disruptions during peak tentpole events.

• Track e-commerce metrics and market dynamics, turning data into actionable category strategies that expand market share.

We Are Looking For

You bring commercial curiosity, negotiation agility, and a genuine interest in building sustainable digital growth. You bring:

• Account Management: Proven track record of managing large pure player accounts, specifically Amazon and Mercado Libre, driving commercial negotiations and joint business plans.

• Digital Shelf Management: Expertise in managing online assortment visibility, catalog hygiene, algorithmic search ranking, and conversion rate optimisation.

• Retail Media Strategy Activation: Practical capability to plan, run, and measure retail media campaigns across retail ad consoles to deliver profitable growth.

• Negotiation: Skilled in structuring commercial trade terms, promotional funding, and long-term joint commitments that benefit both sides.

• Data Driven Decision Making: Strong ability to leverage platform analytics, sell-out data, and e-commerce KPIs to guide tactical decisions and inventory planning.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)

• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal

• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!

• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference

Who We Are

As the world's leading beauty player, our e-commerce business accounts for more than 30% of global sales across 8 omnichannel distribution routes. We believe in empowering our teams to run their accounts like their own business, providing continuous development through L'Oréal University and regular coaching.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.Wondering how AI is integrated in our L'Oréal recruitment process? Find practical information and advice in our AI Charter.Ready to apply? careers.loreal.com is the official trusted website.