Key Account Manager

Key Account Manager - Modern Trade | Consumer Products Division

Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do ). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

You drive commercial performance across Egypt's top Modern Trade retail partners, scaling market share for our Consumer Products Division brands (including L'Oréal Paris, Maybelline New York, and Garnier). Reporting directly to the Modern Trade Channel Manager, you manage end-to-end retail growth, turning commercial strategy into shelf reality.

• Build and lead annual Joint Business Plans (JBPs) with assigned accounts, aligning promotional roadmaps, listing targets, and volume commitments.

• Steer commercial negotiations independently, managing trade terms, customer profitability, shelf space allocation, and contractual agreements.

• Partner closely with Supply Chain and Demand Planning to maintain forecast accuracy, prevent out-of-stock situations, and navigate inventory constraints.

• Collaborate with Trade Marketing to land category activations, planogram updates, and promotional mechanics across hypermarket and supermarket networks.

• Analyse sell-in, sell-out, and Nielsen market data weekly to identify growth levers, monitor competitor shifts, and optimise trade spend return on investment.

• Spend time in the field with store supervisors and merchandising teams to resolve operational roadblocks quickly.

We Are Looking For

You bring commercial sharpness, analytical rigour, and the resilience to negotiate win-win solutions with major retail accounts. You bring:

• Account Negotiation & Commercial Strategy: Proven track record leading commercial negotiations, building Joint Business Plans, and growing category turnover with Modern Trade retailers.

• Financial Acumen & P&L Understanding: Solid grasp of trade terms, retail margins, promotional ROI, and commercial budget management.

• Data Analytics & Market Decoding: Ability to interpret point-of-sale data, forecast demand, and translate raw numbers into concrete sales actions.

• Cross-Functional Collaboration: Skilled in working closely with Supply Chain, Marketing, and Field teams to ensure flawless operational execution.

• Language Proficiency: Professional working proficiency in both English and Arabic, with the ability to present and negotiate across all levels.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)

• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal

• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!

• A place where you can