Head of E-Commerce & Selective Retail, PPD

Hello, we’re L’Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

At L'Oréal Professional Products Division, we have more than 115 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are as you are. We are the cutting edge.

As the Head of E-Commerce & Selective Retail for the Professional Products Division in Warsaw, you will be the architect of our omnichannel commerce future. Reporting to the Sales Omnichannel Director, you will lead the development and execution of our sales strategy across digital and selective physical touchpoints, ensuring a seamless, premium consumer journey. You will be responsible for the full P&L, driving our business to new heights by blending the precision of e-commerce with the immersive experience of high-end retail.

In this role, you will:

• Drive the Omnichannel Strategy: Develop and execute a comprehensive strategy for e-commerce and selective retail to achieve sales targets. You will ensure that the digital shelf and physical points of sale work in harmony to elevate the brand's prestige and accessibility.
• Architect the E-Commerce Ecosystem: Build and scale a transformative approach to online sales across a fragmented market landscape. You will be responsible for defining tailored value propositions and commercial frameworks for:

• Marketplaces: Managing brand equity and price consistency while leveraging platform-specific tools for visibility
• Pure Players: Driving high-velocity growth through advanced data integration and supply chain excellence.
• E-Retailers: Partnering with traditional retailers to accelerate their digital transformation and maximize our "share of shelf" online.

• Elevate Retail Experience: Oversee the Selective Retail channel as a primary destination for consumer experience. You will define how our brands come to life in physical spaces, ensuring that the service, storytelling, and environment reflect the professional DNA of our division.
• Lead Commercial Performance: Take full ownership of the P&L for both e-commerce and selective retail channels. You will set ambitious sales goals, manage budgets, and steer initiatives that maximize growth, profitability, and market share.
• Master International Negotiations: Lead high-stakes commercial and business negotiations with major international players and key retailers. You will build long-term, strategic partnerships that secure our competitive advantage and drive mutual growth.
• Optimize the Journey: Manage assortment, pricing, and promotional strategies across all platforms. You will oversee platform performance and retail execution to ensure a best-in-class customer journey, from the first click to the final in-store interaction.
• Build & Convert: Lead the creation of conversion-focused content and leverage digital media, including retail media, to build brand equity and drive high-quality traffic across all channels.

You are a strategic, visionary leader with a proven track record of driving growth in both digital and premium retail environments. You thrive in dynamic, fast-paced ecosystems and possess the agility to connect e-commerce initiatives with brick-and-mortar excellence. You are a master negotiator, a data-driven decision-maker, and a future-oriented professional. We see this role as a key stepping stone to becoming a future Omnichannel Commercial Director.

We believe you're a great match if you possess:

• Strategic & Visionary Mindset: Ability to build and execute long-term, complex plans that integrate digital and physical retail.
• Dual Expertise (E-comm & Retail): Deep knowledge of e-commerce platforms and data analytics, combined with a strong understanding of how to build consumer experiences in retail environment.
• International Negotiation Process: Proven experience in conducting complex business negotiations with international partners and large-scale retailers.
• Strong Business Acumen: Mastery of P&L management, budget optimization, and commercial KPIs.
• Inspirational Leadership: Exceptional ability to lead, motivate, and inspire a diverse and dynamic team. You are a leader who fosters a culture of excellence, agility, and collaboration, guiding your team through transformation with a clear and compelling vision.
• Collaborative Excellence: Superior communication skills to work effectively with cross-functional partners and global stakeholders.

What’s In It For You

• Unlimited Growth: A place for you to leave your comfort zone and grow beyond your potential – we encourage risk-taking and innovation!
• Impact from Day 1: Real responsibility and the autonomy to shape the future of the Professional Products Division.
• Inclusive Culture: An environment where diversity is celebrated, and everyone – regardless of background, identity, or ability – can thrive and speak up.
• Purpose-Driven Work: Contribute to something bigger! Our brands are committed to societal and environmental causes that make a concrete difference in the world.

We offer:

• Wide benefits package including sports card, private health care, life insurance, pension package and internal boutique with a discount.
• Share in profit.
• Friendly and dynamic work atmosphere in diverse environment of the market beauty leader.
• Possibility to gain hands-on experience in ambitious projects.
• Mentor’s guidance and #Learningneverstops mindset: wide learning and e-learning package (more than 22k courses and educational resources).
• Community engaged in Sports and CSR activities.
• Plenty of opportunities to grow – cross-divisionally and functionally.
• Amazing, sustainable and functional office in the center of Warsaw.

We are open for candidates with disabilities.

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[ ] I agree to the processing of my personal data included in the CV, recruitment form and other application documents for the use in the future recruitment by L’Oréal Polska Sp. z o.o. with its registered office at Grzybowska 62, 00-844 Warsaw.

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Information clause

The controller of  personal data is L’Oréal Polska Sp. z o.o with its registered office in Warsaw (00-844) at Grzybowska 62. Contact with the Data Protection Officer and additional information about the personal data processing carried out by the Company is possible via e-mail address: personal-da@loreal.com.

The processing of personal data is carried out for the purpose of the recruitment process in accordance with Article 6(1)(c) of the General Regulation on Personal Data of 27 April 2016, (hereinafter GDPR). Data processing to a wider extent than resulting from the provisions of labour law, for the purposes of the future recruitment processes will be carry out on the basis of the given consent with accordance with Article 6(1)(a) of the GDPR.

Your personal data will not be disclosed to other entities without your prior consent. Your personal data may be made available and at the request of entities authorized to do so under the law. The controller may, by means of a written contract, entrust to another entity the processing of your personal data to the extent and for the purpose necessary to perform the service. Your personal data will not be transferred to a third country/international organization.

Your personal data will be kept for a period of 2 years from the end of the recruitment process – in which case these data will be processed until the consent is withdrawn.

You have the right to access their data, rectify, delete, object, limit processing and transfer. Your consent may be withdrawn at any time. Withdrawal of the consent will not affect the lawfulness of the processing of your personal data that was made on the basis of your given consent before its withdrawal. A declaration of withdrawal of the consent to the processing of your personal data should be sent to the e-mail or postal address indicated above.

You have the right to lodge a complaint to the President of the Personal Data Protection Office if you feel that the processing of your personal data violates the provisions of the GDPR.

Provision of personal data is voluntary but necessary for the participation in recruitment process. Failure to provision of personal data will result in the inability to participate in the recruitment process.