Japan - EC Platform Specialist (LUXE)
Tokyo, Japan
- Reference number: 243784
- City & country: Tokyo, Japan
- Date posted: 09/09/2026
- Type of contract: Permanent
Key Mission 業務のミッション
-Maximize Indirect platform EC business (Rakuten, Amazon, Line gift, ZOZO, @cosme, etc.).
-Maximize CLTV on Indirect platform EC by increasing new acquisition and managing long-term relationship with customers on Indirect platform.
-Enhance brand loyalty with indirect platform customers providing brands philosophy.
Key Job Accountabilities 主要職務
-Responsible for planning and executing initiatives on EC platform (promotion, festival, media, eDM, CRM etc.) in align with brand Online strategy and partnering closely with brand Online Business Managers.
-Responsible for CRM planning, executing, and running PDCA in align with customer journey and ecosystem on Indirect platform.
-Responsible for creatives (landing page, eDM, leaflet, etc.) to provide excellent user experience through online and offline in cooperation with other teams and external vendor.
-Collaborative spirit with other team members to provide the best CLTV experience for our customers.
-Plan and achieve KPI related to sales and CRM.
-Manage and improve EC fundamentals; A+ contents, PDP, stock management, etc.
-Analyze data and improve promotion and CRM plan based on analysis.
-Lead and execute initiatives in cooperation with other internal teams (System, Supply chain, CX, etc.), indirect platform partners and external vendor.
Must Have Aspects 必須項目
-Experience with E-commerce business on shopping malls (Rakuten, Amazon, etc.)
-Experience with planning and execution of E-commerce promotion
-Experience with creation and development of web site and eDM
-Strong business mindset and achievement spirit
-Agility and cool mentality to tackle day to day fast moving business situation
-Growing and learning mindset to understand the CLTV and latest ways to best achieve the business objectives
-Strong analytical skills
-MS office skills
Preferred Qualification 希望項目
-Experience with beauty industry
-Experience with CRM
-Project management skill
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What’s different
about working at L'Oréal?
People often expect a global company of our size to run on rigid rules and strict playbooks. We don’t. What makes L’Oréal different is our entrepreneurial mindset. Whether you work in tech, finance, supply chain, or marketing, you aren’t here just to follow instructions. You are here to take ownership and shape your own projects from day one.
The pace is fast, and the learning curve is steep. But in return, you get the trust to try new things and the support to make a real impact. If you want a role where your voice actually shapes the work and the chance to work in over 40 worldwide brands, this is where you do it.
You’d be a great fit. We’d love to see you apply.
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