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SUPPLY CHAIN SR. EXECUTIVE - PHYSICAL DISTRIBUTION

Suzhou, China

The engine behind the beauty.

Getting 7 billion products to 150 countries is a complex puzzle. You won’t just be tracking shipments. You’ll be working with real-time forecasting, AI inventory systems, and automated warehouses across 180 global sites. Your focus? Moving products through 8 distribution channels efficiently, while figuring out how to strip carbon out of the entire process. It’s highly technical, the pace is fast, and the expectations are high. If you like solving real operational problems at scale, you'll fit right in.

Skills you'll sharpen here

  • Global problem-solving
  • Data-driven decision making
  • Cross-functional collaboration
  • Sustainable practices
  • Agile project management
  • Leadership & influence

As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.

Inside the operation

  • You’ll work in a fast-paced

    'test and learn' environment where you are empowered to make high-stakes decisions in real time. We celebrate entrepreneurship, and agility is how we navigate the market.

  • You won't just manage flows - you’ll pioneer the future of distribution.

    Expect to work with AI, Big Data, and advanced robotics to build a predictive, ultra-connected supply chain.

  • Your mission is dual:

    drive economic performance while taking radical environmental responsibility. From running carbon-neutral warehouses to designing sustainable packaging loops, you’ll actively reduce our planetary footprint.

  • You’ll accelerate your career with a global leader in supply chain sophistication.

    We consistently rank in the Gartner Top 10 worldwide for our innovation and operational mastery.

SUPPLY CHAIN SR. EXECUTIVE - PHYSICAL DISTRIBUTION

Suzhou, Jiangsu, China

Key Responsibilities

  1. End-to-End Operations: Oversee end-to-end warehouse operations including receiving, put-away, picking, packing, shipping, and returns, ensuring high accuracy, efficiency, and compliance.
  2. Standard & Compliance: Monitor on-site team adherence to Standard Operating Procedures (SOPs) and operational standards.
  3. KPI Management: Track key performance indicators (KPIs) such as order fulfillment rate, inventory accuracy, and turnover efficiency; identify bottlenecks and drive continuous improvements.
  4. Audit Support: Support internal and external audits to ensure strict compliance with Group quality and safety standards.
  5. Process Optimization: Develop and optimize B2C operational processes, and verify warehouse fulfillment capacity to align with store promotional plans.
  6. 3PL & Peak Campaign Management: Manage daily 3PL warehouse operations and capacity planning to ensure smooth execution during peak shopping events (e.g., 3.8, 618, Double 11).
  7. Inventory & Packaging Control: Oversee inventory and packaging materials management (receiving, storage, dispatch) and quality monitoring to maintain inventory accuracy.
  8. Cost Reconciliation: Handle warehouse-related cost accounting, budgeting, and financial reconciliation.
  9. Complaint & Root-Cause Analysis: Handle customer complaints, track issue resolution, and conduct root-cause analysis for ongoing operational enhancement.
  10. Reporting & Team Support: Support team building, foster staff development, and complete regular operational and performance reports.

Requirements

  1. Experience: 1–5 years of B2C e-commerce warehouse operations experience; background in the FMCG industry is preferred.
  2. Systems: Familiarity with Warehouse Management Systems (WMS) and SAP system logic is preferred.
  3. Digital Skills: Proficiency in digital and reporting tools (e.g., Power BI, AI tools) is preferred.
  4. Language: fluent in English 
  5. Soft Skills: Strong interpersonal and communication skills, including presentation, cooperation
  • Reference number: 254174
  • Location: Suzhou, China
  • Date posted: 09/30/2026
  • Employment type: Full-time
  • Professional field: Operations
  • Type of contract: Fixed-Term
  • Fulfillment
Explore this location

AI Charter: our pact

Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.

View our AI Charter (opens in new window)

Related content

  • How we reached 100% Renewable Energy

    With commitment and resilience, site by site, our teams transitioned all of our operating offices, factories, research centres, stores and distribution centres world wide to renewable energy in 2025. This shows what can be achieved within our own footprint and is a major milestone for our teams, creating momentum for what comes next in our sustainability journey.

  • Gartner Announces 2026 Rankings of the Global Supply Chain Top 25

    Gartner has released its 2026 Global Supply Chain Top 25 rankings, once again recognizing L'Oréal as a world-class leader for its operational excellence and commitment to building a resilient, sustainable, and consumer-centric supply chain.

What our people say

Supply Chain doesn’t work alone..We are supported by an ecosystem of partners, suppliers helping us be more innovation, creative, constantly pushing our boundaries.

Gauthier - S&OP manager, La Roche-Posay

What we bring to the table

Please note: The exact benefits can vary depending on your country.

  • A Competitive Salary to Secure Your Talent

    Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.

  • Your Health & Well-being First

    You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.

  • Unlock Your Potential

    From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.

  • Flexibility for a Balanced Life

    Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.

  • The Ultimate L'Oréal Experience

    Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.

  • Thriving Community

    Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.

Think you’d be a great fit? We’d love to see you apply.

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