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APAC Retail IT Project Manager

Shanghai, China Mainland

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Real-world Tech at scale

We are a team of 2,200 technology experts designing the software, products, cloud, and AI that power L'Oréal in 150 countries. We build tools that help our internal teams work smarter, while shaping immersive digital experiences for millions of consumers. With Gen-AI unlocking new possibilities, we combine advanced science with cutting-edge technology to deliver beauty that is personalized, inclusive, and responsible.
This is engineering excellence, delivered at global scale

Skills you'll sharpen here

  • AI fluency
  • Cloud
  • Tech product development
  • Cybersecurity
  • Integration
  • Data fluency

As well as these, L'Oréal employees build the transversal soft skills needed to partner across the business.

Why build here?

  • We build API-first and Cloud-first, using the best stacks from Google, Microsoft, and Meta.

    You get the budget and data to build things that actually ship - like L'Oréal GPT or our connected beauty devices-and push them live across 150 countries. We move fast, but we don't do it blindly.

  • We also expect your career to keep moving.

    People don’t get stuck in one lane here. With over 1,600 internal moves a year and full access to our Tech & Data University, you are encouraged to switch teams, learn new stacks, and grow. Finally, how you build matters. You will be expected to write code that is accessible to everyone, and design architecture that keeps our servers’ carbon footprint low.

APAC Retail IT Project Manager

Shanghai, Shanghai Municipality, China Mainland

Details of Position

Job Title: APAC Retail IT Project Manager

Department / Division: APAC IT

Immediate Supervisor: APAC Retail IT Program Manager 

Scope

  1. Shanghai-based 
  1. Occasional traveling within APAC (According to group’s travel guideline)
  1. Main interface parties: APAC Zone IT & BPO, APAC Country Retail IT & BPO, Global IT teams, 3rd party partners 

Job Descriptions

  1. Drive Retail IT projects across APAC in accord with Retail strategy under the supervision of APAC Retail IT Program Manager, in collaboration with global, zone, and local teams.
  1. Liaise with business process owners to capture business needs, design most suitable solutions, and manage deliverables
  1. Lead Retail IT projects in close collaboration with all project members.
  1. Design and implement integrations of retail solutions in the group system landscape
  1. Manage and drive external vendors to deliver quality products
  1. Collaborate with global, zone, and local teams to ensure seamless integration in the group system landscape
  1. Drive external vendors to explore and deliver solutions by aligning with Group and Zone IT direction.
  1. Build solid working relationship with Retail team. Bridge business and IT to support APAC to expand retail growth
  1. Collaborate with various APAC Zone IT teams to deliver business value on cross-domain activities


Requirements

Academic Qualifications: Bachelor’s degree in IT

Work Experience: 3-5 years in project management, system implementation and application support experience 

Other Requirements: 

  • Strong system implementation and application support experience.
  • Strong project planning and management skills to execute from project initiation to closure.
  • Strong analytical and technical mind to review requests and balance the short and long-term approach to address needs.
  • Excellent verbal and written communication skills to understand business needs and explain solutions to stakeholders.
  • “Can-do” attitude to drive results.
  • Ability to collaborate in teams.
  • Self-starter with high level of autonomy.
  • Retail solution experience is an advantage.
  • Hands-on experience in PMI project management methodologies. Using ServiceNow experience is an asset.
  • ITIL certification is an advantage. ServiceNow experience is an asset.

Added Advantages: 

  • Proven project management experience. PMP qualification is an asset.
  • Knowledge of retail business processes is highly preferred. Cosmetic/Beauty industry is a plus. 
  • Reference number: 260455
  • Location: Shanghai, China Mainland
  • Date posted: 11/06/2026
  • Employment type: Full-time
  • Professional field: Tech & Data
Explore this location

AI Charter: our pact

Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.

View our AI Charter

What our people say

As an engineer passionate about new technologies, what drives me is democratising AI and tech. I'm committed to making them truly accessible and bringing real value to employees across all our diverse businesses.

Lina, AI Product Lead

What we bring to the table

Please note: The exact benefits can vary depending on your country.

  • A Competitive Salary to Secure Your Talent

    Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.

  • Your Health & Well-being First

    You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.

  • Unlock Your Potential

    From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.

  • Flexibility for a Balanced Life

    Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.

  • The Ultimate L'Oréal Experience

    Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.

  • Thriving Community

    Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.

Think you’d be a great fit? We’d love to see you apply.

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