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LD - CGO - OY Team - E-Key Account Manager

Seoul, South Korea

Own the business, not just the sale.

Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.

Skills you'll sharpen here

  • Business opportunities identification
  • P&L management
  • Sustainable business model design
  • Negotiation
  • Activation excellence
  • Omnichannel experience design

As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.

How we do business?

  • You won’t be boxed into a single channel.

    You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..

  • Expect early ownership and a steep learning curve.

    You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.

LD - CGO - OY Team - E-Key Account Manager

Seoul, Seoul, South Korea

LD - CGO - OY Team - E-Key Account Manager


Key Job Accountabilities 

L'Oréal Luxe is a global leader in the prestige beauty market, offering an exceptional portfolio of iconic brands including YSL, Aesop, Kiehl’s, Lancôme, Biotherm, Armani, Helena Rubinstein, and Urban Decay. Dedicated to delivering cutting-edge beauty experiences, high-performing skincare, and innovative makeup, L'Oréal Luxe combines luxury storytelling with consumer-centric retail strategies. Through dynamic partnerships with top-tier department stores, digital and e-commerce platforms, we set the benchmark for prestige beauty, driving sustainable growth and shaping the future of Beauty.

Position Title: E-Commerce Key Account Manager (e-KAM) - Olive Young Online

Department: L'Oréal Luxe


Role Purpose

As our E-KAM for Olive Young Online, your mission is simple yet challenging: drive L'Oréal Luxe brands to grow much faster than the channel itself. This is not just about daily operations; it is an entrepreneurial role that requires a bold, challenge-driven mindset. You will leverage a deep understanding of the Olive Young ecosystem to spot opportunities, turn ideas into joint execution with the retailer, and relentlessly deliver the performance.


Core Responsibilities

1. Strategy & Opportunity Discovery (Outpacing the Channel and Competitors)

Go beyond standard maintenance by deeply analyzing the Olive Young landscape, platform trends, and consumer behavior. Proactively identify white spaces and commercial opportunities to ensure L'Oréal Luxe brands outpace overall channel growth. Define the channel-specific playbook for hero products, exclusives, and new concept testing.


2. Partnership & Collaborative Execution (Ideas to Action)

Act as the strategic bridge between L'Oréal Luxe and Olive Young. Translate bold business concepts—such as format innovations, exclusive line-ups, and targeted campaigns—into actionable joint plans.

Drive seamless cross-functional and partner collaboration to bring initiatives to life swiftly and effectively.


3. Commercial Ownership & Performance Delivery

Take full ownership of channel performance, including top-line sales, hero SKU momentum, and promotional ROI.

Exercise a high degree of agility and problem-solving to adapt to fast-changing platform dynamics, ensuring every initiative directly translates into tangible sell-out results.


Qualifications

Education 

University graduate

Years of experience

3 to 6 years of hands-on experience in e-commerce key account management (e-KAM), digital sales, or online platform strategy

Language

Exceptional communication and negotiation skills in Korean. Working proficiency in English. 

Other Skills 

Commercial & Data Acumen:

Strong ability to look beyond raw numbers—translating platform data (traffic, sales, campaign metrics) into immediate commercial actions.

  • Reference number: 254494
  • Location: Seoul, South Korea
  • Date posted: 10/02/2026
  • Employment type: Full-time
  • Professional field: Commerce
  • Type of contract: Permanent
  • Sales Run & Excellence
Explore this location

AI Charter: our pact

Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.

View our AI Charter (opens in new window)

What our people say

Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.

Adam, Chief Growth Officer - Luxe, SAPMENA

What we bring to the table

Please note: The exact benefits can vary depending on your country.

  • A Competitive Salary to Secure Your Talent

    Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.

  • Your Health & Well-being First

    You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.

  • Unlock Your Potential

    From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.

  • Flexibility for a Balanced Life

    Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.

  • The Ultimate L'Oréal Experience

    Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.

  • Thriving Community

    Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.

Think you’d be a great fit? We’d love to see you apply.

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