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Key Account Manager (Coupang) - LRP - LDB

Seoul, South Korea

Own the business, not just the sale.

Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.

Skills you'll sharpen here

  • Business opportunities identification
  • P&L management
  • Sustainable business model design
  • Negotiation
  • Activation excellence
  • Omnichannel experience design

As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.

How we do business?

  • You won’t be boxed into a single channel.

    You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..

  • Expect early ownership and a steep learning curve.

    You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.

Key Account Manager (Coupang) - LRP - LDB

Seoul, Seoul, South Korea

Job Title: Key Account Manager (Coupang)


Key Job Accountabilities 

JOB SUMMARY
 -
The E-commerce Manager owns the commercial and trading performance of La Roche-Posay’s B2C business on Coupang. The role drives customer acquisition, conversion, sales growth and customer retention through channel planning, product assortment and listing optimization, onsite visibility, promotional execution and data-driven performance management. Working closely with Marketing, CRM, Media, Supply Chain, IT and Coupang, the role delivers effective campaigns and a seamless customer experience across the platform.


CORE WORK ACTIVITIES 

-Own assigned channels end to end, continuously optimizing product listings, content assets, search advertising, product visibility, and promotional execution.

-Manage channel-level P&L including pricing, margin management, promotional investment, and profitability analysis.

-Monitor competitor activity and translate market intelligence into actionable channel strategy.

-Analyze e-commerce partner sales data to identify strengths, risks, and business opportunities.


CROSS-FUNCTIONAL COLLABORATION

Work closely with internal stakeholders across Marketing, Digital, Sales, IT, and Customer Care to ensure e-commerce activities are aligned with broader brand strategy and deliver a seamless e-commerce consumer experience.


PROFESSIONAL & TECHNICAL COMPETENCIES

-Drives B2C e-commerce growth through channel and commercial levers

-Proficient in e-commerce platforms and data tools, including Coupang Seller Portal

-Keeps up with consumer behavior and digital commerce trends

-Translate complex data into clear, actionable business recommendations

-Manages Site Merchandising and Conversion Optimization



Qualifications

Education 

University graduate

Years of experience

5 years

Experience

At least 5 years of experience in the FMCG industry, with demonstrated experience in managing e-commerce platforms and driving e-commerce trading performance.

Language

Fluent in Korean 

Preferred communication in English

Other Skills 

Computer skill proficiency: MS PPT, Excel, Word



WE ARE ENGAGED & COMMITTED:

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.

The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.

We are proud to be an equal opportunity employer.

(*Please attach your updated Eng. resume when you apply.)

  • Reference number: 259685
  • Location: Seoul, South Korea
  • Date posted: 10/28/2026
  • Employment type: Full-time
  • Professional field: Commerce
  • Type of contract: Permanent
  • Sales Run & Excellence
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AI Charter: our pact

Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.

View our AI Charter (opens in new window)

What our people say

Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.

Adam, Chief Growth Officer - Luxe, SAPMENA

What we bring to the table

Please note: The exact benefits can vary depending on your country.

  • A Competitive Salary to Secure Your Talent

    Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.

  • Your Health & Well-being First

    You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.

  • Unlock Your Potential

    From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.

  • Flexibility for a Balanced Life

    Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.

  • The Ultimate L'Oréal Experience

    Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.

  • Thriving Community

    Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.

Think you’d be a great fit? We’d love to see you apply.

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