Manager, Salesforce Marketing Cloud Team Lead
New York, United States
Real-world Tech at scale
We are a team of 2,200 technology experts designing the software, products, cloud, and AI that power L'Oréal in 150 countries. We build tools that help our internal teams work smarter, while shaping immersive digital experiences for millions of consumers. With Gen-AI unlocking new possibilities, we combine advanced science with cutting-edge technology to deliver beauty that is personalized, inclusive, and responsible.
This is engineering excellence, delivered at global scale
Skills you'll sharpen here
- AI fluency
- Cloud
- Tech product development
- Cybersecurity
- Integration
- Data fluency
As well as these, L'Oréal employees build the transversal soft skills needed to partner across the business.
Why build here?
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We build API-first and Cloud-first, using the best stacks from Google, Microsoft, and Meta.
You get the budget and data to build things that actually ship - like L'Oréal GPT or our connected beauty devices-and push them live across 150 countries. We move fast, but we don't do it blindly.
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We also expect your career to keep moving.
People don’t get stuck in one lane here. With over 1,600 internal moves a year and full access to our Tech & Data University, you are encouraged to switch teams, learn new stacks, and grow. Finally, how you build matters. You will be expected to write code that is accessible to everyone, and design architecture that keeps our servers’ carbon footprint low.
Manager, Demand Planning, Professional Products Division, L'Oreal Operations
New York, New York, United States
Job Title: Manager, Demand Planning
Division: Professional Product Divisons
Location:Hudson Yards, NY
Reports To:Demand Planning Director
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
What You Will Learn:
The Demand Planning Manager will partner with Sales, Marketing, Operations and Finance to develop an accurate demand forecast for all SKUs in the designated area of the business. Accountable to provide focus and integration of data from Marketing, Sales, and Finance, which are used to develop accurate and timely forecasts supporting Operations, Sales, and Financial Planning. Ensure consistency of forecast assumptions across the business unit, including base business trends, promotional plans, new launch volumes, planogram changes and seasonal volume.
- Manage a 15-month rolling forecast for use in financial, production and strategic planning processes. Identify areas of risk and opportunity to the business plan due to internal/external factors and alert Management.
- Ensure consistency of forecast assumptions, including targeted strategic customers, base business trends, promotional plans, media, launch sizing, planogram changes and seasonal volume.
- Interact and collaborate with Sales, Marketing & Finance in the development of the forecast, by considering market trends, stock in trade and brand priorities.
- Lead and/or participate and prepare the forecast consensus meetings to ensure objectives are clearly identified and decisions are made.
- Monitor performance vs. the forecast throughout the month identifying any key shifts or trends. Analyze forecast variation/deviation with the goal to minimize out of stocks and prevent the build of excess & obsolete inventory.
- Work with the business in action plans to help prevent and reduce excess/obsolete and be more aligned in the L’Oréal for the future goal of zero destruction.
- Analyze and interpret SKU effectiveness and efficiency.
- Prepare written analyses, documentation, reports, or other data
What We Are Looking For:
Required Qualifications:
- Bachelor’s degree required; preferably in the area of Supply Chain, Mathematics, Statistics, Operations Research, or other quantitative business discipline)
- Minimum 5 years work experience preferably within a Fast Moving Consumer Goods industry; minimum of 2 years forecasting experience required
- Strong analytical, communication, and organizational skills required
- Software Skills: Proficiency with MS Office required, intermediate to advance MS Excel required; experience with a forecast modeling tool preferred, e.g. Logility; SAP experience helpful
- Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.
- Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.
Preferred Qualifications:
- Power BI is a plus
What’s In It For You:
- Salary Range: $98,400 -$140,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
- Reference number: 252723
- Location: New York, United States
- Date posted: 09/14/2026
- Employment type: Full-time
- Professional field: Operations
- Type of contract: Permanent
- Sales & Operation Planning
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
As an engineer passionate about new technologies, what drives me is democratising AI and tech. I'm committed to making them truly accessible and bringing real value to employees across all our diverse businesses.
Lina, AI Product Lead
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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