Manager, Demand Planning, Luxury Division, L'Oreal Operations
New York, United States
The engine behind the beauty.
Getting 7 billion products to 150 countries is a complex puzzle. You won’t just be tracking shipments. You’ll be working with real-time forecasting, AI inventory systems, and automated warehouses across 180 global sites. Your focus? Moving products through 8 distribution channels efficiently, while figuring out how to strip carbon out of the entire process. It’s highly technical, the pace is fast, and the expectations are high. If you like solving real operational problems at scale, you'll fit right in.
Skills you'll sharpen here
- Global problem-solving
- Data-driven decision making
- Cross-functional collaboration
- Sustainable practices
- Agile project management
- Leadership & influence
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
Inside the operation
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You’ll work in a fast-paced
'test and learn' environment where you are empowered to make high-stakes decisions in real time. We celebrate entrepreneurship, and agility is how we navigate the market.
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You won't just manage flows - you’ll pioneer the future of distribution.
Expect to work with AI, Big Data, and advanced robotics to build a predictive, ultra-connected supply chain.
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Your mission is dual:
drive economic performance while taking radical environmental responsibility. From running carbon-neutral warehouses to designing sustainable packaging loops, you’ll actively reduce our planetary footprint.
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You’ll accelerate your career with a global leader in supply chain sophistication.
We consistently rank in the Gartner Top 10 worldwide for our innovation and operational mastery.
Manager, Demand Planning, Luxury Division, L'Oreal Operations
New York, New York, United States
Job Title: Manager, Demand Planning
Reports to: AVP, Demand Planning
Division: Luxury Products
Location: New York, New York
ABOUT L’OREAL
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, and Giorgio Armani.
What you Will Do:
The Manager, Demand Planning influences business and operational stakeholders to position the brand for growth and profitability. Responsible for the shipment and sales forecast for the brand, inventory health, catalogue productivity, SIT and service. Responsible for building a bottoms up forecast using intelligence from the market, sales teams and providing a consensus Brand Forecast consolidation to help drive monthly S&OP cycle for the business unit and channel.
- Manage the development, review and implementation of an accurate forecast for use in financial, production and strategic planning processes. Identify areas of risk and opportunity to the business plan due to internal/external factors and alert Management. Drive the continuous improvement of the demand planning and inventory management processes and systems.
- Drive the S&OP process with key stakeholders in the business and operations, representing Supply Chain in the business unit and channel.
- Interact & collaborate with Sales, Marketing & Finance partners in the development of the forecast. Challenge the forecast based on analytical data - both quantitative (shipments/consumption) and qualitative (marketing, advertising, promotion) demand signals. Assure reconciliation of forecast with financial trend and clearly communicate risks & opportunities. Animate the forecast validation meetings to ensure objectives are clearly identified and decisions are made.
- Monitor performance vs. the forecast throughout the month identifying any key shifts or trends. Analyze forecast variation/deviation with the goal to minimize out of stocks and prevent the build of excess & obsolete inventory.
- Collaborate with supply planning partners to identify forecast deviation and/or supply chain constraints and establish Safety Stock levels.
- Manage the product catalogue inclusive of product life-cycle. Analyze and interpret SKU effectiveness and efficiency. Guide/drive SKU rationalization.
- Inventory management to drive action plans to reduce Excess & Obsolete.
- Monitor the performance of new launches and animations versus the forecast. Develop ship share models to monitor execution versus ambition. Issue launch and animation assessments.
- Lead in the pre-budget/budget process for your business unit and channel
- Lead/participate in special projects as needed.
- Monthly reporting of KPIs
What We are Looking For:
Required Qualifications/Skills:
- Bachelor’s Degree or equivalent related experience
- Minimum of 5+ years demand planning or related experience
- Strong analytical, communication and organizational skills required
- Experience working with a forecast software system
- Experience working within an SAP environment a plus
- Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.
- Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.
As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.
Additional Benefits Information As Follows:
Salary Range: $98,400 - $140,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
Please note:This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.
- Reference number: 252722
- Location: New York, United States
- Date posted: 09/14/2026
- Employment type: Full-time
- Professional field: Operations
- Type of contract: Permanent
- Sales & Operation Planning
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)Related content
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How we reached 100% Renewable Energy
With commitment and resilience, site by site, our teams transitioned all of our operating offices, factories, research centres, stores and distribution centres world wide to renewable energy in 2025. This shows what can be achieved within our own footprint and is a major milestone for our teams, creating momentum for what comes next in our sustainability journey.
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Gartner Announces 2026 Rankings of the Global Supply Chain Top 25
Gartner has released its 2026 Global Supply Chain Top 25 rankings, once again recognizing L'Oréal as a world-class leader for its operational excellence and commitment to building a resilient, sustainable, and consumer-centric supply chain.
What our people say
Supply Chain doesn’t work alone..We are supported by an ecosystem of partners, suppliers helping us be more innovation, creative, constantly pushing our boundaries.
Gauthier - S&OP manager, La Roche-Posay
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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