Manager, Business Planning
New York, United States
Own the business, not just the sale.
Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.
Skills you'll sharpen here
- Business opportunities identification
- P&L management
- Sustainable business model design
- Negotiation
- Activation excellence
- Omnichannel experience design
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
How we do business?
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You won’t be boxed into a single channel.
You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..
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Expect early ownership and a steep learning curve.
You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.
Manager, Business Planning
New York, New York, United States
Job Title: Manager Business Planning
Division:Professional Products Division
Location: NYO or Field
Reports To: Business Planning Lead
Who We Are:
At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably and lead the digital transformation of our industry with a customer-centric approach. Our brand portfolio includes Redken, Pureology, Matrix, Biolage, L’Oréal Professionnel, L’Oreal Technique, Kerastase, Shu Uemura Art of Hair, Mizani, Pulp Riot and Color WOW.
Basic function
The Manager, Business Planning role develops and maintains the sales forecast for assigned local accounts, including traditional retail, professional, and direct to consumer channels. The role works closely with key account managers as well as cross-functional partners to build a forecast grounded in customer plans, business assumptions, and available data.
This role will be instrumental in driving the forecasting process by collaborating with the account lead to analyze forecast drivers, identify risks and opportunities, and recommend adjustments to the forecast for launches, key promotions, and ongoing flow business. You will communicate key assumptions and insights through the monthly business planning process and provide key insights into the forecast.
Responsibilities:
Own the Customer Sales Forecast
- Build customer forecasts for sell-in and sell-out, including base business, promotions, and launches, in collaboration with Key Account Managers and Customer Supply Chain teams.
- Understand forecast drivers and assumptions, including customer plans, sell-out trends, and sell-in objectives.
- Document and communicate customer-level risks and opportunities that may affect short-term turnover management (M through M+2) and longer-term business plan delivery.
- Own the unit forecast for assigned customers and collaborate with Finance, Demand Planning, Marketing, and Sales partners on value assumptions and variances.
- Maintain a promotion library and consolidate the customer promotion plan.
- Enter and maintain forecast information in the business planning tool.
Coordinate the Monthly Business Planning Cycle
- Coordinate the monthly business planning cycle for assigned accounts, including forecast review and validation with Key Account Managers and Demand Planning
- Collaborate with the account team to align monthly forecasting objectives, deliverables, and timelines.
- Develop a framework and cadence for consistent and insightful reporting to help anticipate risks and opportunities across brands and channels.
- Complete monthly forecast review and contribute to quarterly analysis of trends.
Coordinate the Annual Business Planning Process
- Ensure all stakeholders are aligned with key deadlines and tasks.
- Contribute analysis and recommendations to the annual budget forecast, following established planning guidance and deadlines.
Drive Cross-functional Collaboration
- Foster multi-functional collaboration and alignment between the Commercial team and cross functional partners (Including Demand Planning, Marketing, Finance, Operations) to build and maintain the forecast.
- Share customer insights and forecast assumptions with relevant partners and escalate material risks or decisions as appropriate.
Track Weekly Sales Turnover
- In month tracking of consolidated net sales versus forecast and weekly reporting of any key changes in the short-term (3 month) horizon.
Competencies:
- Strong analytical skills, able to interpret and draw conclusions from data.
- Ability to connect detailed analysis to the broader customer and business context.
- Clear presentation and communication skills, with the ability to influence cross-functional partners through sound analysis and well-supported recommendations.
- Strong organizational and prioritization skills, with the ability to meet deadlines in a dynamic environment and manage multiple priorities.
- Flexibility and resilience, ability to think outside the box and challenge the status-quo.
- Ability to collaborate well with others and build strong cross-functional relationships.
- Strong attention to detail and commitment to accurate work.
- Advanced Microsoft Excel skills.
Experience:
- 5+ years of experience in commercial finance, business planning, sales planning, or related field.
- Experience using business planning tools and developing or analyzing planning models.
- Familiarity with business planning cadences and forecasting practices.
- Experience working with multiple stakeholders in a complex organization.
- Demonstrated planning, reporting, analytical, and problem-solving skills.
- Advanced computer skills, including Excel, PivotTables, and Power BI. Anaplan experience preferred.
- Four-year college degree or equivalent professional experience.
- Reference number: 260145
- Location: New York, United States
- Date posted: 11/09/2026
- Employment type: Full-time
- Professional field: Commerce
- Type of contract: Permanent
- Sales Administration
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.
Adam, Chief Growth Officer - Luxe, SAPMENA
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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