Account Manager, Travel Retail Americas
Miami, United States
Own the business, not just the sale.
Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.
Skills you'll sharpen here
- Business opportunities identification
- P&L management
- Sustainable business model design
- Negotiation
- Activation excellence
- Omnichannel experience design
As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.
How we do business?
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You won’t be boxed into a single channel.
You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..
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Expect early ownership and a steep learning curve.
You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.
Account Manager, Travel Retail Americas
Miami, Florida, United States
Job Title: Account Manager, Travel Retail Americas
Location: Miami, Florida
OVERVIEW
Ensure execution of commercial activity under the multidivisional structure. The accomplishment must result in maximized retail sales, increased market share for the brands and ensure the retail expression. Activities include following up of listings, sell out and market performance, stock, orders, forecast, inventory analysis, promotions, and additional analysis to support the Sales Directors / Area Managers responsibilities.
KEY JOB ACCOUNTABILITIES
- Making relevant accurate analysis to understand the current business situation (Sell in and Sell out, Market share, brand by brand, promos & forms, stock equation, SKUs inventory)
- Cross-reference data from the sales force, market studies (internal and external) and marketing in order to have a comprehensive overall understanding of the business (penetration report, testers, ad hoc reports)
- Combines internal & external, financial and not financial data on Key Accounts. Analysis of market trends, business performance and its levers, and make recommendations.
- Shape and disseminate analyses and syntheses to help decision makers drive business activity – specifically providing insights and clear & detailed recommendations to build with the Area Manager (AM) and Market Director strong commercial plans to reach the Travel Retail Americas goals.
- Ensure a good communication with Key Accounts stakeholders and internal Teams (marketing, customer care, finance) about orders process for novelties & assortment and execution for promotional plan activations.
- Ensure proper execution and follow up for newness and assortment listings, pricing, suggested orders, invoices, credits/promo items and claims / PO creation.
- Develop a strong relationship with the field – Retail Business Executives (RBE) to fill any gaps in retail execution.
SKILLS
(JOINT) BUSINESS PLAN DESIGN / ACTIVATION EXCELLENCE / BUDGET MANAGEMENT / BUSINESS RELATIONSHIP MANAGEMENT / ENGAGING SELLING TO CUSTOMERS / RETAILERS NEGOTIATION / STAKEHOLDER MANAGEMENT / ACCOUNT MANAGEMENT / ADAPTED COMMUNICATION / BUSINESS PLANNING/ DATA DRIVEN DECISION MAKING / FINANCE LITERACY/ RGM LITERACY / STORYTELLING
What’s In It For You:
* Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
* Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
* Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
* Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
* Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
* Employee Resource Groups (Think Tanks and Innovation Squads)
* Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [1] USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
- Reference number: 257230
- Location: Miami, United States
- Date posted: 10/12/2026
- Employment type: Full-time
- Professional field: Commerce
- Type of contract: Permanent
- Sales
AI Charter: our pact
Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.
View our AI Charter (opens in new window)
What our people say
Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.
Adam, Chief Growth Officer - Luxe, SAPMENA
What we bring to the table
Please note: The exact benefits can vary depending on your country.
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A Competitive Salary to Secure Your Talent
Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.
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Your Health & Well-being First
You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.
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Unlock Your Potential
From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.
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Flexibility for a Balanced Life
Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.
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The Ultimate L'Oréal Experience
Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.
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Thriving Community
Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.
Think you’d be a great fit? We’d love to see you apply.
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