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Ecommerce Product Innovation Manager

London, United Kingdom

Own the business, not just the sale.

Commercial roles here go far beyond a standard sales pitch. You will operate in a true O+O (Offline + Online) environment, connecting physical shelves with digital carts across everything from mass market to luxury boutiques and social commerce. The expectations are high: you will negotiate directly with major retailers, take early ownership of your strategy, and manage a real P&L (Profit and Loss). If you want to build sharp omnichannel skills and see your decisions directly impact how the world buys our iconic brands, this is where you do it.

Skills you'll sharpen here

  • Business opportunities identification
  • P&L management
  • Sustainable business model design
  • Negotiation
  • Activation excellence
  • Omnichannel experience design

As well as these, L'Oréal employees are upksilled in AI fluency, data fluency, and critical thinking.

How we do business?

  • You won’t be boxed into a single channel.

    You’ll navigate a massive Offline plus Online (O+O) ecosystem, from mass retail and pharmacies to luxury boutiques and e-commerce, working alongside Marketing to connect physical shelves to digital carts..

  • Expect early ownership and a steep learning curve.

    You won’t sit on the sidelines. You will manage real budgets, drive live negotiations, and deliver immediate business impact. To back you up, our Commerce University will arm you with the exact omnichannel skills needed to thrive here.

Ecommerce Product Innovation Manager

London, England, United Kingdom

Ecommerce Product Innovation Manager

Fixed Term Contract - 6 months with potential of full time employment

An E-commerce Product Innovation Manager turns consumer, platform and market insights into compelling product ideas for online channels. Working with brand teams and partners, you’ll develop and source exclusive offers—from product collaborations and gifts with purchase to curated gift sets—bringing them to life on platforms such as Amazon and TikTok Shop. You’ll combine creativity, commercial thinking and an entrepreneurial mindset to create relevant experiences that help our brands stand out online.


A DAY IN THE LIFE

No two days are the same. You’ll work closely with brand teams to brainstorm ideas and turn opportunities into standout e-commerce experiences. You’ll keep a close eye on emerging trends, exploring what’s capturing attention in markets such as the US and Asia and considering how those ideas could resonate with consumers in the UK.

You’ll help bring exciting concepts to life, from gifts with purchase (GWPs) and product collaborations to exclusive gift sets for platforms such as Amazon and TikTok Shop. This means sourcing products, building strong proposals and negotiating competitive terms with suppliers and partners.

Along the way, you’ll collaborate with a wide range of stakeholders, balancing creative ambition with commercial priorities and delivery timelines. You’ll need to be agile, proactive and comfortable managing multiple projects—adapting quickly as trends, opportunities and priorities evolve.


WHO YOU ARE

  • You’re naturally curious about online culture and have a sharp eye for emerging social trends, creators and products gaining traction.
  • You’re deeply engaged with digital content and social platforms and know how to turn what you spot into relevant ideas and opportunities for consumers.
  • You bring experience in buying, product curation, merchandising or e-commerce—ideally within beauty, fashion or another consumer-facing industry.
  • You understand how product selection, storytelling and discovery work together to create a compelling online offer.
  • You combine strong commercial acumen with an entrepreneurial mindset: you’re proactive, resourceful and motivated to turn promising ideas into results.
  • You’re comfortable working in a fast-moving environment, balancing creativity with data, priorities and commercial objectives.
  • You’re collaborative and confident building relationships with colleagues and partners across different teams, while taking ownership and bringing others along with you.
  • You’re London-based and open to travel as the role requires.


WHAT WE OFFER

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!


WHO WE ARE

L’Oréal is present in 150 markets across five continents and has spent more than a century creating beauty that moves the world. In the Consumer Products Division (CPD), we make beauty innovations accessible to a wide range of consumers through brands including L’Oréal Paris, Garnier, Maybelline New York and NYX Professional Makeup.

Joining CPD UK & Ireland means working in a fast-paced, entrepreneurial environment, where you can help shape how some of the world’s best-known beauty brands connect with consumers across retail and e-commerce. You’ll be part of a talented, collaborative team that combines creativity, commercial thinking and agility to turn emerging trends into meaningful impact.

As part of a global business, you’ll have the opportunity to learn, grow and contribute to a more inclusive and responsible future for beauty. As our founder Eugène Schueller said, “A company is not walls and machines, it’s people, people, people.” At L’Oréal, it’s our people who bring our ambitions to life.

HOW WE RECRUIT

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.



  • Reference number: 259040
  • Location: London, United Kingdom
  • Date posted: 10/23/2026
  • Employment type: Full-time
  • Professional field: Digital Marketing
  • Type of contract: Permanent
  • E-Commerce
Explore this location

AI Charter: our pact

Why a Pact? At L’Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.

View our AI Charter (opens in new window)

What our people say

Commerce here moves fast, but you have total autonomy. You can go deep as an RGM expert or go broad across divisions and business models. You build the path you want.

Adam, Chief Growth Officer - Luxe, SAPMENA

What we bring to the table

Please note: The exact benefits can vary depending on your country.

  • A Competitive Salary to Secure Your Talent

    Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.

  • Your Health & Well-being First

    You'll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.

  • Unlock Your Potential

    From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.

  • Flexibility for a Balanced Life

    Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.

  • The Ultimate L'Oréal Experience

    Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.

  • Thriving Community

    Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, you'll be part of an ultra-connected network.

Think you’d be a great fit? We’d love to see you apply.

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